Safa, Mohammad Samaun and Shakir, Fazna and Boon, Ooi Keng (2006): Knowledge management: Practice and performance of NGO in Maldives. Published in: International Journal of Management and Entrepreneurship , Vol. 2, No. 1 (15. July 2006): pp. 69-86.
Download (348kB) | Preview
Knowledge Management (KM) is an emerging concept in the field of management and widely adopted in organizations of the developed countries for enhancing organizational performance. This study discusses the KM practices of non-governmental organization (NGO) such as Society for Health Education (SHE), one of the leading NGOs in Maldives. The study further focuses on the linkage between KM practices and culture, strategy, information technology and training of SHE. The Sample size of the study is 130, which has been collected by using simple random sampling technique and analyzed using statistical tools. The findings show that KM practices are not linked institutionally to the above components whereas the awareness of KM can be moderately seen. SHE is potential to improve adoption of KM for better organizational performance. The study recommends that initiatives must be taken by SHE to adopt KM practices to gain more competitive advantage.
|Item Type:||MPRA Paper|
|Original Title:||Knowledge management: Practice and performance of NGO in Maldives|
|Keywords:||Knowledge management, NGO, SHE, KM factors, Culture, Strategy, information technology, training, KM practice|
|Subjects:||D - Microeconomics > D0 - General
D - Microeconomics > D2 - Production and Organizations
|Depositing User:||Mohammad Samaun|
|Date Deposited:||27. Sep 2008 23:41|
|Last Modified:||12. Feb 2013 16:34|
Awad and Ghaziri (2004). Knowledge Management, International Edition, Pearson, Prentice-Hall.
Baines, A. (1997). Exploiting organizational knowledge in the learning organization. Work Study, 46(6), pp. 202-206.
Bartlett II., J.E., Kotrlik, J.W. and Higgins, C.C. (2001). Organisational research: Determining appropriate sample size in survey research. Information Technology, Learning and Performance Journal, 19(1), pp. 43-50.
Bhatt, G.D (2001). Management Strategies for individual knowledge and organizational knowledge. Journal of Knowledge Management, 6(1), pp. 31-39.
Bueno E. and Salmador, M. P. (2004). The role of social capital in today’s economy. Journal of Intellectual Capital, 5(4), pp. 556-574.
Carlucci, D. and Schiuma, G. (2006). Knowledge Asset Value Spiral: Linking knowledge assets to company performance. Knowledge and process Management, 13(1), pp. 35-46).
Davenport, T. H., Prusak, L. (1998). Working Knowledge. Boston: Harvard Business School Press.
Drucker, P. F (1998). The Coming of the New Organization, Harvard Business Review on Knowledge Management. Boston: Harvard Business School Press.
Farshath, M. (2004). A study of the KM practices used in a Maldivian organization. an undergraduate project, Binary University College, Puchong.
Gumbley, H. (1998). Knowledge Management. Work Study, 47(5), pp. 175-177. Hwang, A. (2003). Training strategies in the management of knowledge. Journal of Knowledge Management, 7(3), pp. 92-104.
Ikhsan, S. and Rowland, F. (2004). Knowledge Management in a public organization: a study on the relationship between organizational elements and the performance of knowledge transfer. Journal of Knowledge Management, 8(2), pp. 96-111.
Kalling, T. (2003). Knowledge management and the occasional links with performance. Journal of knowledge management, 7(3), pp. 67-81.
Kalra, S. K. (1997). Human potential management: time to move beyond the concept of human resource management. Journal of European Industrial Training, 21(5), pp. 176-180.
Lang, J. (2001). Managerial concern in knowledge management. Journal of Knowledge Management, 5(1), pp. 43-59.
Leonard, D. (1995). Wellsprings of Knowledge. Boston: Harvard Business School Press. Manasco, B. (1996). Leading Firms Develop Knowledge Strategies. Knowledge Inc., 1(6), pp. 26-9.
Mathi, K. (2004). Key success factors for knowledge management. MBA: International business management and consulting, unpublished postgraduate thesis, University of Applied Sciences, Germany, FH Kempten, December.
McHugh, P. and Merli, G. (1995). Beyond Business Process Reengineering: Moving Towards Holonic Enterprise. Ohio: John Wiley & Sons.
Ministry of Home Affairs and Environment (2003). Law Governing NGO’s in Maldives (In Maldivian). Male: Ministry of Home Affairs and Environment.
Nonaka, I. (1998). The Knowledge Creating Company. Harvard Business Review on Knowledge Management, Boston: Harvard Business School Press.
Robbins, S. (2003). Organizational Behavior, International Edition, Prentice-Hall.
Safa, M. S. and Jessica, W. J. (2005). Influential decision factors of counterfeit consumers in Shijiazhuang city of China: A logit analysis. International Journal of Management and Entrepreneurship, 1(2), pp. 160-178.
Sekaran, U. (2003). Research methods for business – A skill building approach (4th ed.). John Wiley & Sons, Inc.
Stewart, T. A. (1994). Your companies most valuable asset: intellectual capital. Fortune, October, pp. 68-94.
Sukla, S. K. (2006). Developing indigenous knowledge database in India. The Electronic Library, 24(1), pp. 83-93.
Swieringa, J. and Wierdsma, A. (1992). Becoming a Learning Organization. Addison-Wesley: Wokingham.
Wang, J., Peters, H. P. and Guan, J. (2006). Factors influencing knowledge productivity in German research groups: lessons for developing countries. Journal of Knowledge Management, 10(4), pp. 113-126.
Wiig, K. M (1997). Knowledge Management: Where Did It Come from and Where Will It Go? Expert Systems with Applications, 13(1), pp. 1-14.
Zack, M. H. (1999). Developing a Knowledge Strategy. California Management Review, 41(3), pp. 125-145.
Zaharias, P., Samiotis, K. and Poulymenakou, A. (2001). Learning in knowledge-incentive organizations: methods and tools for enabling organizational learning processes. 7th international conference on concurrent enterprising, Bremen. Available from: www.knowledgeboard.com/library/organizational_learing.pdf, [Accessed 18 February 2003]