Islam, Rafikul and Ismail, Ahmad Zaki (2004): Ranking of employees' reward and recognition approaces: A Malaysian Perspective. Published in: Journal of International Business and Entrepreneurship Development , Vol. 2, No. 2 (2004): pp. 113-124.
Download (159Kb) | Preview
Recognition of employees’ achievements is one of the most important factors to motivate employees. Employees who perform exceptionally well, expect that their contributions will be recognized or they will be appreciated by the top management. Over the decades (or perhaps centuries) the reward and recognition system has been adopted by numerous organizations – private or public. There are myriad ways by which employees can be appreciated. Further, one special type of reward may not motivate equally everyone. One person’s reward may be perceived by another person as punishment. The present research intends to find out the specific reward and recognition ways preferred by the employees working in various Malaysian organizations. A list comprising seventeen major ways of reward and recognition has been prepared and the items in the list are prioritized by taking inputs from 505 employees working in more than 96 various public and private organizations in Malaysia. The findings of the research are expected to provide guidelines in developing an appropriate reward and recognition system for any organization, in general and Malaysian organizations, in particular.
|Item Type:||MPRA Paper|
|Original Title:||Ranking of employees' reward and recognition approaces: A Malaysian Perspective|
|Keywords:||Reward and recognition, Motivation, Employee involvement, Employee satisfaction|
|Subjects:||M - Business Administration and Business Economics; Marketing; Accounting > M1 - Business Administration > M12 - Personnel Management; Executive Compensation|
|Depositing User:||RAFIKUL ISLAM|
|Date Deposited:||29. Sep 2008 03:12|
|Last Modified:||12. Feb 2013 06:02|
Bartol, Kathryn M. and Srivastava, Abhishek (2002), “Encouraging knowledge sharing: the role of organizational reward systems”, Journal of Leadership and Organizational Studies, Vol. 9 No. 1, pp. 64-76.
Bowen, R. Brayton (2000), Recognizing and Rewarding Employees, McGraw Hill, New York.
Branham, Leigh (2001), “Recognize results”, Executive Excellence, July, pp. 17-18.
Bursch, Jeanne and Strander, Adrianne Van (1999), “Well-structured employee reward/recognition programs yield positive results”, HR Focus, November, pp. 13-15.
Cacioppe, Ron (1999), “Using team-individual reward and recognition strategies to drive organizational success”, Leadership and Organizational Development Journal, Vol. 20 No. 6, pp. 322-331.
Covey, S. (1994), First Things First, Simon & Schuster, NY. Darling, K., Arm, J., and Gatlin, R. (1997), “How to effectively reward employees”, Industrial Management, July/August, pp.1-4.
Evans, James R. and Lindsay, William M. (2003), The Management and Control of Quality, 5th edition, Thomson, US.
Freed, D.H. (1999), “Fifty-two effective, inexpensive ways to reward and recognize hospital employees”, Health Care Manager, Vol. 18 No. 1, pp. 20-28.
George, Stephen and Weimerskirch, Arnold (1994), Total Quality Management: Strategies and Techniques Proven at Today’s Most Successful Companies, John Wiley & Sons, New York.
Goetsch, David and Davis, Stanley (2003), Quality Management: Introduction to Total Quality Management for Production, Processing, and Services, 4th edition, Prentice Hall, New Jersey.
Guzzo, R.A and Dickson, M.W. (1996), “Teams in organizations: recent research on performance effectiveness”, Annual Review of Psychology, Vol. 47, pp. 307-338.
Hale, Jamie (1998), “Strategic rewards: keeping your best talent from walking out the door”, Compensation and Benefits Management, Summer, pp. 39-50.
Janice, M., McCoy, R.N., and Cnaa, M.S. (1999), “Recognize, reward, retain”, Nursing Management, February, pp. 41-43.
Katzenbach, J. (1997), “Developing senior management teams: what works, what dosen’t and what to do about it”, The Best of Team conference Proceedings, Linkage Inc. June, San Francisco, pp. 519-605.
Kerrin, Máire and Oliver, Nick (2002), “Collective and individual activities: the role of reward systems”, Personnel Review, Vol. 31 No. 3, pp. 320-337.
Lawler, E.E., Mohrman, S. and Ledford, G. (1995), Creating High Performance Organizations: Practices and Results of Employee Involvement and TQM in Fortune 1000 Companies, Jossey-Bass, San Francisco.
Lisoki, Ed (1999), “Five key success factors of outstanding recognition Programs”, Supervision, Vol. 60 No. 9, pp. 7-9.
London, Calvin and Higgot, Kim (1997), “An employee reward and recognition process”, The TQM Magazine, Vol. 9 No. 5, pp. 328-335.
McAdams, Jerry (2000), “The essential role of rewarding teams and teamwork”, Compensation and Benefits Management, Autumn, pp. 15-27.
Nelson, Bob (1994), 1001 Ways to Reward Employees, Workman Publishing, New York.
Spitzer, Dean R. (1996), “Power rewards: rewards that really motivate”, Management Review, May, pp. 45-50. Sullivan, Jim (2000), “Recognize the importance of incentives and rewarding employees”, Nation’s Restaurant’s News, August 26, p. 36.
Umiker, William (1998), “Practical reward strategies available to supervisors”, Health Care Supervisor, Vol. 16 No. 3, pp. 63-68.
Urichuk, Bob (1999), “Employee recognition and praise”, The Canadian Manager, Vol. 24 No.2, pp. 27-29.
Wiley, Carolyn (1997), “What motivates employees according to over 40 years of motivation surveys”, International Journal of Manpower, Vol. 18 No. 3, pp. 263-280.