Munich Personal RePEc Archive

E-mail and Direct Participation in Decision Making: A Literature Review

Dandi, Roberto (2002): E-mail and Direct Participation in Decision Making: A Literature Review.

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Abstract

This paper reviews the literature on the effects of the use of e-mail on direct participation in decision making (PDM) in organisations. After a brief review of the organisational literature on participation the paper distinguishes e-mail theories on direct participation in three different theoretical perspectives. Then the paper focuses the attention on the role of e-mail in affecting task type, vertical and horizontal communication and their consequences for PDM. Finally the paper presents indications and open questions for future research.

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