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Implicación del Componente Humano en la Calidad: Estudio Comparativo en Hoteles de Gestión Propia y Cooperada

Gómez Selemeneva, D. and Romero Lamorú, I. (2005): Implicación del Componente Humano en la Calidad: Estudio Comparativo en Hoteles de Gestión Propia y Cooperada.

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Abstract

This paper study quality management like advantage source and the cooperation relationships like strategic variant, it exposes the particularities that shows insertion of human resource as base for quality management under management contract conditions

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