Khalil, Natasha and Husin, Husrul Nizam and Adnan, Hamimah and Nawawi, Abdul Hadi (2009): Correlation Analysis of Building Performance and Occupant’s Satisfaction via Post Occupancy Evaluation for Malaysia’s Public Buildings. Published in: Proceedings of Fifth International Conference on Construction in the 21st Century (CITC-V) : pp. 1035-1042.
Download (155kB) | Preview
The purpose of a building is to provide shelter for activities that carried out by the building users. The question is, does the facilities in the building perform well and appropriate to its use? The needs of occupants are affected by the building performance and on occupants’ evaluation of the buildings. Hence, Post Occupancy Evaluation (POE) is introduced to empower the occupants’ opinion as the benchmark of building performance evaluation. POE comprises as one of the technique that is used to evaluate whether a building meets the user’s requirement. The broad aim of this paper is to determine the correlation of public buildings and occupant’s satisfaction; in order to seek possible opportunities for government involvement (as the building owner) and the public (as the user) to evaluate the performance criteria. By using a proposed framework of POE, the study has revealed that 74% of the aspects in building performance are in high correlation with the occupants’ satisfaction. The study concludes that the application of POE is effective and beneficial to be used by the public sector in evaluating the performance of public buildings in Malaysia.
|Item Type:||MPRA Paper|
|Original Title:||Correlation Analysis of Building Performance and Occupant’s Satisfaction via Post Occupancy Evaluation for Malaysia’s Public Buildings|
|Keywords:||Post occupancy evaluation; Public buildings; Building performance; occupants’ satisfaction; Correlation analysis|
|Subjects:||Q - Agricultural and Natural Resource Economics; Environmental and Ecological Economics > Q0 - General > Q01 - Sustainable Development|
|Depositing User:||Natasha Khalil|
|Date Deposited:||10. Jun 2010 04:31|
|Last Modified:||16. Feb 2013 09:43|
Federal Facilities Council. (2002). Learning from Our Buildings: A State of the Practice Summary of Post Occupancy Evaluation, Federal Facilities Council, National Academy Press, Washington.
Natasha, K., Abdul Hadi, N., Husrul, N.H., and Ahmad, E.H. (2008). “Performance analysis of government and public buildings via post occupancy evaluation”, Proceedings of Management in Construction Research Association (MiCRA) 2008, International Islamic University Malaysia, pp. 385-397
Preiser, W.F.E. (1995). “Post occupancy evaluation: How to make buildings work better”. Journal of Facilities, Vol. 13, No. 11, pp. 19-28
Preiser, W.F.E. (2002). The Evolution of Post Occupancy Evaluation: Towards Building Performance and Design Evaluation, Federal Facilities Council, Chapter 2, pp. 9-22
Preiser, W.F.E., Rabinowits, H.Z., and White, E.T. (1988). Post Occupancy Evaluation, Van Nostrand Reinhold Company CRS Sirrine Houston, New York.
Vischer, J. (2002). Post Occupancy Evaluation: A Multifaced Tool for Building Improvement, Federal Facilities Council, Federal Facilities Council, Chapter 3, pp.23-34
Watson, C. (2003). “Review of building quality using post occupancy evaluation”. Journal of Programme Education Building, Vol. 35, pp. 1-5
Zakaria, A., and Hamzah, S. (2007). Pelan Kualiti Dapat Elak Projek Hadapi Masalah: Majlis Aset Kebangsaan Mampu Tingkatkan Kecekapan Penyelenggaraan. Berita Harian. Malaysia, Aug. 15, 2007, p.2.
Zimring, C. (1988). “Post-occupancy evaluation and implicit theories of organizational decision-making”, The Proceedings of the 19th Annual Conference of the Environmental Design Research Association, California, pp. 277-280
Zimring, C., and Reizenstein, J. E. (1980). “Post-occupancy evaluation: An overview”. Environment and Behavior. Vol 12, pp. 429-451