Aykut, Arslan (2008): Assessment of the Turkish Local e-Governments: An Empirical Study. Published in: International Journal of Human Sciences , Vol. 5, No. 2 (2008): pp. 1-20.
Download (504kB) | Preview
In this research, we first evaluated the current practices of the Turkish local e-governments. Then, building upon an earlier study of local e-governments in Europe (Key Elements for Electronic Local Authorities’ Networks [KEeLAN], 2002), we compared the Turkish local e-government stages with their European counterparts to give a broader perspective. The basic framework focuses on the evaluation of current practices on the supply side (government), rather than the demand side (citizen). The emphasis of this research is on the evaluation of each web site in terms of nine basic public services (additional sub-services available) comprised of policy making, economic development, personal documents, credit and loans/financial support, education, building permits, environment, culture and leisure, and information dissemination. It is assumed that at least four of those services (randomly) are supplied in a local context among the Member Countries, including Turkey. We suggest the results might provide a deeper understanding of local e-governments in Turkey and lend support to advances in this under-researched area.
|Item Type:||MPRA Paper|
|Original Title:||Assessment of the Turkish Local e-Governments: An Empirical Study|
|English Title:||Assessment of the Turkish Local e-Governments: An Empirical Study|
|Keywords:||Local government, local e-government, e-government, e-municipality, e-service, e-Europe, e-Turkey|
|Subjects:||H - Public Economics > H1 - Structure and Scope of Government
H - Public Economics > H1 - Structure and Scope of Government > H11 - Structure, Scope, and Performance of Government
H - Public Economics > H7 - State and Local Government; Intergovernmental Relations
R - Urban, Rural, Regional, Real Estate, and Transportation Economics > R5 - Regional Government Analysis
|Depositing User:||Aykut Arslan|
|Date Deposited:||16. Feb 2010 22:35|
|Last Modified:||21. Feb 2013 16:50|
AAC. (2003). “Strong Municipalities – Europe’s driving force”. The Austrian Association of Municipalities in Austria and in Europe. Publisher: Austrian Association of Communities, Austrian Association of Municipalities, 1010 Wien, Loewelstrasse 6 (July 2003). Retrieved January 15, 2004, from http://www.gemeindebund.at/rcms/upload/ 7_60_1_eng.pdf? PHPSESSID=4d06702900d1995e954eb5a331e0da2d.
Arslan, A. (2006). “KEeLAN: Assessment of Turkish Local Authorities’ Front Offices on the Internet through the Context of eEurope Basic Services to Determine the e-Government Stages and Back Office Integration of the Best-Practices Based on the EFQM Key Elements”. Unpublished PhD Dissertation. Marmara University, Department of Management and Organization Sciences.
Aydemir, S. R. (2003). Hizmette Halka Yakınlık İlkesi (Subsidiarity) ve Türkiye’de Merkezi Yönetim ile Yerel Yönetimler Arası Yetki ve Görev Bölüşümü. Retrieved September 12, 2005, from www.kutso.org.tr/bilgihizmetleri/ aydemir/hizmet.doc.
Bindebir, S. (2004). “Intergovernmental Finance and Local Government System in Turkey: Experiences and Lessons to be Learned from Poland”. Prepared for Ecomod 2004 - International Conference on Policy Modeling. Retrieved June 01, 2005, from www.ecomod.net/conferences/ ecomod2004/ecomod2004_papers/165.pdf.
Chandler, S. & Emanuels, S. (2002). “Transformation Not Automation”. Proceedings of 2nd European Conference on Egovernment. St Catherine’s College Oxford, UK, pp. 91-102. Retrieved April 29, 2004, from http://www.academic-conferences.org/eceg/ eceg2005/2-proceedings-eceg2002.htm.
Choudrie, J., Ghinea, G. & Weerakkody, V. (2004). Evaluating Global e-Government Sites: A View using Web Diagnostic Tools. Electronic Journal of e-Government. Volume 2 Issue 2, 104-115. Retrieved January 30, 2006, from http://www.ejeg.com/ volume-2/volume2-issue2/v2-i2-choudrie-pp105-114.pdf.
Criado, I.J. & Ramilo, M.C. (2003). E-Government in Practice: An Analysis of Web Site Orientation to the Citizens in Spanish Municipalities. The International Journal of Public Sector Management. Vol. 16 No. 3, 191-218. Retrieved January 30, 2006, from http://www.emeraldinsight.com/0951-3558.htm.
Christiansen, F., J. H. Kraglund, & J. Steensen (2003). Value Creation in eGovernment projects. An exploratory analysis conducted for the Danish presidency of the eGovernment workgroup of the Directors General. Retrieved June 12 , 2004, from http://e.gov.dk/uploads/ media/Value_Creation_in_eGovernment_projects_01.pdf.
EU. (2003). Regional and Local Government in the European Union: Foreword. Retrieved May 19, 2006, from http://www.taiex.be/Library/SubNat/RLGinEU/RLGinEU1.htm#3.
Griffin, D., Foster, A., & Halpin, E. (2004). Joined-up e-Government: an exploratory study of UK local government progress. Electronic Journal of E-Government, Vol 3, Issue 1, 13-28. Retrieved December 02, 2006, from http://www.ejeg.com/volume-3/vol3-iss1/v3-i1-art2-griffin.pdf.
Gil-García, J. R. & I. J. Martinez-Moyano (2005). Exploring E-Government Evolution: The Influence of Systems of Rules on Organizational Action. NCDG Working Paper No. 05-001. Retrieved March 04, 2007, from http://www.ksg.harvard.edu/digitalcenter/ Research/working_papers/gil-garcia_wp05-001.pdf.
Ho, A.T. (2002). Reinventing Local Governments and the E-Government Initiative. Public Administration Review 62(4), 434-44. Retrieved November 13, 2003, from http://www.public.iastate.edu/~alfredho/ ITR/EGovtLocal_PARfinal.pdf..
Holzer , M., & S. Kim, (2003). Digital Governance in Municipalities Worldwide; an Assessment of Municipal Web Sites throughout the World .The E-Governance Institute. National Center for Public Productivity. Rutgers, the State University of New Jersey – Newark. Retrieved February26, 2006, from http://andromeda.rutgers.edu/%7Eegovinst/ Website/Report%20-%20031117.pdf
Howard, Mark (2001). e-Government Across the Globe: How Will ‘e’ Change Government. Government Finance Review, 17(4), pp. 6-9. Retrieved March 10, 2005, from www.gfoa.org/services/gfr/archives/2001/08/gfr0801.pdf.
IDABC Factsheet (2006). “e-Government in Turkey”. e-Government Observatory. A Publication of European Commission Enterprise and Industry Directorate-General. Retrieved 19 March 2007, from http://ec.europa.eu/idabc/egovo.
Irani, Z., P.E.D Love, T. Elliman, S. Jones, & M. Themistocleous (2005) . Evaluating e-government: learning from the experiences of two UK local authorities. Information Systems Journal 15 (1), 61–82. Retrieved March 9, 2006, from http://www.blackwell-synergy.com/doi/pdf/10.1111/j.1365-2575.2005.00186.x.
Kavruk, Hikmet (2004). The System of Local Government in Turkey. Gazi Ün. İ.İ.B.F. Dergisi, 6. Cilt, 1. Sayı, s.181-205. Retrieved May 24, 2006, from http://dergi.iibf.gazi.edu.tr/pubs.aspx?x=6.
KEeLAN (2002). Key Elements for Electronic Local Authorities’ Networks.WP3: Web-scanning of Local Authorities’ Front Office on the Web. D4: Report on Use of Internet by Local Governments and Best-Practices (web-scanning results). Retrieved December 10, 2003, from http://www.keelan.ie.
Kunstelj, M. & Vintar, M. (2004). Evaluating the progress of e-Government development: A critical analysis. Information Polity 9, 131–148, IOS Press. Retrieved May 24, 2006, from http://web32.epnet.com.
Layne, K.and Lee, J. (2001). Developing Fully Functional E-Government: A Four Stage Model. Government Information Quarterly. Vol. 18, pp.122-136. Retrieved June 13, 2004, from http://faculty.maxwell.syr.edu/jpgant/layne_leeGIQ4398832.pdf.
Löfstedt, U. (2005). e-Government – Assessment of Current Research and Proposals for Future Directions. International Journal of Public Information Systems, vol 2005:1, pp.39-52. Retrieved May 24, 2006, from http://www.hia.no/iris28/ Docs/ IRIS2028-1008.pdf.
Moon, M.J. (2002). The evolution of e-Government among municipalities: Rhetoric or reality? Public Administration Review, 62(4): 424-433. Retrieved June 13, 2004, from http://www.andromeda.rutgers.edu/~ncpp/cdgp/articles/moon-2002.pdf.
NaGIS Action Report (2005). Turkish National Geographic Information Systems Structure. Action Plan 47 (Draft in Turkish). Retrieved April 15, 2007, from http://www.tkgm.gov.tr.
Pavlichev, A. (2004). “The Effects Of Internal Characteristics Of Municipal Government Agencies And Environmental Factors Of Municipalities On The Scope And The Quality Of Municipal E-Government Initiatives: Developing An Integrated Approach”. Doctorate Dissertation, Graduate Faculty of North Carolina State University, Public Administration, Raleigh. Retrieved July 7, 2005, from http://www.lib.ncsu.edu/ theses/available/etd-12282004-095954/unrestricted/etd.pdf.
Perfromance Report (2006). E-Dönüşüm Türkiye Çerçevesinde Yürütülen Faaliyetler. Performans Denetim Raporu. T.C. Sayıştay Başkanlığı (In Turkish). Retrieved March 19, 2007, from http://www.sayistay.gov.tr.
The Scottish Office (n.d.) Summary of Devolved Parliaments in the European Union. Unit for the Study of Government in Scotland, University of Edinburgh: August 1998. Publisher The Scottish Office. Retrieved December 30, 2001, from http://www.scotland.gov.uk/ government/ devolution /sdpe-02.asp.
SIG (2006). E-Transformation Strategy Implementation Guide (In Turkish). SPO Publications. Retrieved October 8, 2006, from http://220.127.116.11/index.asp.
Silcock, R. (2001). What is e-Government?. Hansard Society for Parliamentary Government. Parliamentary Affairs, Vol: 54 No:1, pp.88-101. Retrieved March 3, 2003, from http://pa.oxfordjournals.org/cgi/reprint/54/1/88.
Torres, L., V. Pina, & B. Acerete (2004). “E-governance Developments in EU Cities”. Reshaping Government Relation to Citizens. Retrieved January 13, 2006, from http://www.uc3m.es/uc3m/dpto/EMP/seminar/torres.pdf.
TurkStat (2006a). Municipal City Information System Research, 2005. TurkStat News Bulletin, Number 23, February 6, 2006. Retrieved March 08, 2006, from http://www.bilgitoplumu.gov.tr/eng/docs/ k_060206.xls.
TurkStat (2006b). Municipal Web Services Research, 2005. TurkStat News Bulletin, Number 19, January 31, 2006. Retrieved March 8, 2006, from http://www.die.gov.tr/ENGLISH/ SONIST/DISTICIST/k_310106.xls.
UN – DPEPA Report (2002). “Benchmarking E-government: A Global Perspective”. Assessing the Progress of the UN Member States. Retrieved August 25, 2004, from http://unpan1.un.org/intradoc/groups/public/documents/UN/UNPAN021547.pdf
UNPAN Report (2006). Assessment of Public Administration in Turkey. Retrieved February 20 2006, from http://unpan1.un.org/intradoc/groups/public/documents/UN/UNPAN015909 .pdf
Wescott, C. G. (2003). E-Government in the Asia-Pacific Region. The Asian Development Bank Publications. Retrieved July 10, 2005, from http://www.adb.org/ Documents/Papers/E_Government/egovernment.pdf.
West, D. M. (2004). E-Government and the Transformation of Service Delivery and Citizen Attitudes. Public Administration Review. Vol. 64 No. 1, pp. 15-27. Retrieved August 31, 2005, from http://www.blackwell-synergy.com/doi/abs/10.1111/j.1540-6210. 2004. 00343.x.