Goswami, Rupak and Ghosh Roy, Jhumpa and Ghose, Jhulan (2010): Telesupport Experiment for Agricultural Information Management in West Bengal, India.
This is the latest version of this item.
Download (189Kb) | Preview
The article describes the experimentation of Change Initiatives, an Indian NGO of sub-regional scope, with the application of ICT in agricultural information management under the EUsponsored TeleSupport Project at Nadia district of West Bengal, India. During the piloting phase, an innovative mechanism of information management was experimented for facilitating a twoway interaction between expert and client system with the involvement of local community. To sustain this two-way communication system one fixed telecentre and two mobile telecentres were established in the project area. The web resources created for sustaining the project hosted a large number of good agricultural practices, inspired numerous interactions among the stakeholders and facilitated diffusion of several agro-technologies. Large number of organizations and experts also joined the network. Within the project period, a considerable number of villagers including rural women and youth could be reached regularly with relevant and need-based agricultural information. Information related to crop management, livestock management, marketing etc. were provided to the villagers timely. In spite of the initial success of the experimentation in terms of people’s participation and magnitude of information created and exchanged, the project could not achieve sustainability in the long run. Lack of e-readiness, lack of appropriate resource persons among the stakeholders, absence of any explicit incentive system within the organizational context, constraints of human resources and fund flow eluded the success of the project. Despite of its failure in achieving sustainability, the project has been successful in empowering local people, especially the Muslim women of the project area. The information management system experimented during the project may be tried in many rural communities of third world countries with necessary modifications.
|Item Type:||MPRA Paper|
|Original Title:||Telesupport Experiment for Agricultural Information Management in West Bengal, India|
|Keywords:||information and communication technology (ICT), agricultural information management, telecentres, TeleSupport project, India|
|Subjects:||Q - Agricultural and Natural Resource Economics; Environmental and Ecological Economics > Q1 - Agriculture > Q16 - R&D; Agricultural Technology; Biofuels; Agricultural Extension Services
D - Microeconomics > D8 - Information, Knowledge, and Uncertainty
|Depositing User:||Rupak Goswami|
|Date Deposited:||07. Apr 2010 05:12|
|Last Modified:||20. Feb 2013 22:00|
Agwu, A. E., Uche-Mba, A., & Akinnagbe, O. M. (2008). Use of Information Communication Technologies (ICTs) among researchers, extension workers and farmers in Abia and Enugu States: Implications for a National Agricultural Extension Policy on ICTs. Journal of Agricultural Extension, 12(1):37-49.
Anderson, J., Van Crowder, L., Dion, D., & Wendy, T. (1999). Applying the lessons of participatory communication and training to rural telecentres. In D. Richardson and L. Paisley (Eds.), The First Mile of Connectivity, Rome: FAO. http://www.fao.org/docrep/x0295e/x0295e16.htm (Accessed 15 March, 2010).
Arokoyo, T. (2003). ICTs in the transformation of agricultural extension: The case of Nigeria. Paper presented at the 6th consultative expert meeting of CTA’s observatory on ‘ICTs transforming agricultural extension’, Wageningen, September 23–25, 2003.
Arunachalam, S. (2002). Reaching the unreached: How can we use ICTs to empower the rural poor in the developing world through enhanced access to relevant information? 68th IFLA Council and General Conference, Glasgow, August 18-24, 2002.
Astroth, K. A. (1990). Information technology: Extension's future. Journal of Extension, 28(1), www.joe.org/joe/1990spring/f1.html.
Bailur, S. (2007). Complexities of community participation in ICT for development. Proceedings of the 9th International Conference on Social Implications of Computers in Developing Countries, São Paulo, Brazil, May, 2007.
Bailur, S. 2007. Using stakeholder theory to analyze telecenter projects. Information Technology for Development, 3(3), 61-80.
Beardon, H. (2005). ICT for development: empowerment or exploitation? UK: Action Aid.
Benjamin, P. (2000). Telecentre 2000 report 1: Literature review. Johannesburg: LINK Centre, University of Witswatersrand.
Best, M. L., & Kumar, R. (2008). Sustainability failures of rural telecenters: Challenges from the Sustainable Access in Rural India (SARI) Project. Information Technologies and International Development, 4(4):31-45.
Cecchini, S. (2002). Can information and communications technology applications contribute to poverty reduction? Lessons from rural India. In S. Krishna & S. Madon (Eds.), Balancing local and global priorities: Proceedings of the IFIP WG 9.4 Conference on ICTs and Socioeconomic Development (pp. 277–290). Bangalore, India: Indian Institute of Management
Change Initiatives. (2006). Survey report on information need assessment for the TeleSupport project. Kolkata: Change Initiatives.
Chapman, R., and Slaymaker, T. (2002). ICTs and rural development: Review of the literature, current interventions and opportunities for action. ODI Working Paper 192. London: Overseas Development Institute.
Cole, R. D. (2005). Building ICT4D capacity in and by African universities. International Journal of Education and Development using ICT, 1(1). http://ijedict.dec.uwi.edu/viewarticle.php?id=13&layout=html
Colle, R. (2005). Memo to telecenter planners. The Electronic Journal of Information Systems in Developing Countries, 21(1), 1-13.
Colle, R., & Roman, R. (2002). Handbook for telecenter staff. New York: Cornell University.
Conroy, C. (2006). Telecentre initiatives in rural India: failed fad or the way forward? TeleSupport Working Paper 4, TeleSupport Initiatives, UK: Natural Resources Institute.
Conroy, C. (2007). TeleSupport project monitoring and evaluation report. UK: Natural Resources Institute.
Credé, A., & Mansell, R. (1998). Knowledge Societies . . . in a Nutshell. Information Technologies for Sustainable Development. Ottawa: International Development Research Centre.
Davison, R., Vogel, D., Harris, R., & Jones, N. (1999). Technology leapfrogging in developing countries: An inevitable luxury? The Electronic Journal of Information Systems in Developing Countries, 1(5), 1-10.
Dodds, T. (1999). Non-formal and adult basic education through open and distance learning in Africa mimeo, Centre for External Studies, Namibia: University of Namibia.
Ellen, D. (2003). Telecentres and the provision of community based access to electronic information in everyday life in the UK. Information Research, Vol. 8, No. 2, January 2003. http://informationr.net/ir/8-2/paper146.html (Accessed on 16 March, 2010)
Food and Agriculture Organization of the United Nations (FAO). (2000). The role of information and communication technologies in rural development and food security. Rome: FAO. <http://www.fao.org/sd/CDdirect/CDre0055.htm> Accessed 16 February 2009.
Frieden, R. (2004). Best practices in broadband: Lessons from Canada, Japan, Korea and the United States. University Park, PA, Penn State University.
Fuchs, R. (1997). If you have lemons, make lemonade: A guide to the start-up of African multipurpose pilot telecenter project, Ottawa: International Development Research Centre.
Gomez, R., Hunt, P., & Lamoureux, E. (1999). Telecentre evaluation and research: a global perspective. Ottawa: International Development Research Centre.
Harris, R. (2001). Telecentres in rural Asia: Towards a success model. Proceedings of the International Conference on Information Technology, Communications and Development, Kathmandu, Nepal, November 29-30, 2001.
Harris, R. (2003). Rural development with ICTs in Nepal: Integrating national policy with grassroots resourcefulness. The Electronic Journal on Information Systems in Developing Countries, 12(4), 1-12.
Harris, R., Kumar, A. & Balaji, V. (2003). Sustainable telecentres? Two cases from India. In S. Krishna and S. Madon (Eds.), The digital challenge: Information technology in the development context, Aldershot, UK: Ashgate, pp. 124-135.
Heeks, R. (2002). Failure, success and improvisation of information systems projects in developing countries. Development Informatics Working Paper Series no. 11. Manchester, Institute for Development Policy and Management.
Hudson, H. (2001). Telecentre evaluation: Issues and strategies. In C. Latchem and D. Walker (Eds.), Telecentres: Case studies and key issues. Vancouver, Canada: Commonwealth of Learning, pp. 169-182.
Hunt, P. (2001). True stories: telecentres in Latin America and the Caribbean. Electronic Journal of Information Systems in Developing Countries, 4(5), 1-17.
Jensen, M., & Esterhuysen, A. (2001). The community telecentre cookbook for Africa: recipes for self-sustainability. [Online]. Available at: http://unesdoc.unesco.org/images/0012/001230/123004e.pdf. Accessed 2003/10/14.
Jones, G. E. (1997). The history, development and the future of agricultural extension. In B. E. Swanson, R. P. Bentz and A. J. Sofranko (Eds.), Improving agricultural extension – a reference manual. Rome: FAO. pp.1-13.
Kalusopa, T. (2005). The challenges of utilizing information communication technologies (ICTs) for the small-scale farmers in Zambia. Library Hi Tech, 23(3):414-424.
Keniston, K. (2002).Grassroots ICT projects in India: Some preliminary hypotheses. ASCI Journal of Management, 31(1&2).
Kenny, C. (2001). Is the internet a useful tool for poverty relief? Washington D.C.: World Bank.
Kenny, C., Navas–Sabater, J., & Qiang, C. (2001). Information and communication technologies and poverty. Washington D. C.: World Bank, at http://www.worldbank.org/poverty/strategies/chapters/ict/ict0409.pdf. (accessed 12 January, 2010).
Kumar, R. (2004). eChoupals: A study on the financial sustainability of village internet centers in rural Madhya Pradesh. Information Technology and International Development (ITID), 2(1), 45-74.
Kumar, R., & Best, M. L. (2006). Impact and sustainability of e-government services in developing countries: Lessons learned from Tamil Nadu, India. The Information Society, 22(1), 1-12.
Madon, S. (2005). Governance lessons from the experience of telecentres in Kerala. European Journal of Information Systems, 14 (4), 401-416.
Mayanja, M. (2001). The Nakaseke Multipurpose Community Telecentre in Uganda. In C. Latchem, and D. Walker (Eds.), Telecentres: Case Studies and Key Issues. Vancouver: Commonwealth of Learning.
McConnell, S. (2001). Telecentres around the world: Issues to be considered and lessons learned. Richmond: ICT Development Group.
McIntyre, A. (2007). Participatory action research: Volume 52 of qualitative research methods. London: Sage.
Meera, S. N., Jhamtani, A., & Rao, D. U. M. (2004). Information and communication technology in agricultural development: A comparative analysis of three projects from India. Agricultural Research and Extension Network, Network Paper No. 135:13.
Meng, Q., and Li, M. (2002). New Economy and ICT development in China’, Information Economics and Policy, 14(2), 275-295.
Mercer, C. (2006). Telecentres and transformations: modernizing Tanzania through the Internet, African Affairs, 105, 243–264.
Morelli, N. (2003). Product-service systems, a perspective shift for designers: A case study: the design of a telecentre. European Journal of Information Systems, 24(1):73-99.
Mukherjee, A. (2008). Measuring information societies: A critical study of the Infostate framework. In C. Avgerou, M. L. Smith & P. van den Besselaar (Eds.) Social Dimensions of information and communication technology policy. The Netherlands: Springer. Pp.327-334.
Neuman, F., & Crul, R. (2006). TeleSupport information and communication model. TeleSupport Working Paper 1, TeleSupport Initiatives, The Netherlands: Nedwork Foundation.
NRSP. (2006). Two-way communication between rural communities in India and knowledge centres and expert networks in India and Europe. UK, Natural Resource System Programme. http://www.nrsp.org/database project_view.asp?projectID=372 (Accessed 16 March, 2010).
Pigato, M. (2001). Information and communication technology, poverty and development in sub-Saharan Africa and South Asia. Washington, DC, World Bank.
Proenza, F. J., Bastidas-Buch, R., & Montero, G. (2001). Telecenters for socioeconomic and rural development in Latin America and the Caribbean: Investment opportunities anddesign recommendations with special reference to Central America. FAO/ITU/IADB paper, Rome:FAO.
Qureshi, S. & Trumbly-Lamsam, T. (2008). Transcending the digital divide: A framing analysis of information and communication technologies news in Native American tribal newspapers. Proceedings of the 41st Hawaii International Conference on System Sciences, Hawaii. 7-10 January, 2008.
Richardsom, D. (2003). Agricultural extension transforming ICTs? Championing universal access. Paper presented at the 6th consultative expert meeting of CTA’s observatory on ICTs transforming agricultural extension, Wageningen, September 23rd – 25th, 2003.
Roman, R., & Colle, R. (2002). Themes and issues in telecentre sustainability. Development Informatics Working Paper No. 10, Manchester: Institute for Development Policy and Management (IDPM).
Roman, R., & Colle, R. D. (2003). Content creation for ICT development projects: Integrating normative approaches and community demand,” Information Technology for Development, 10(2), 85-94.
Thioune, R. M. (2003). Information and communication technologies for development in Africa (Volume 1). Ottawa: International Development Research Centre.
Thirumavalavan, R., and Garforth, C. (2009). ICT4D and farming communities: success and failure of telecentres in rural Tamil Nadu. Assessing the Contribution of ICT to Development, Dubai School of Government, UAE, 26-28 May. http://www.ifip.dsg.ae/Docs/dc05_Thiru_Final.pdf
Uimonen, P. (1997). Internet as a tool for social development. Paper presented at the Annual Conference of the Internet Society, INET 97, Kuala Lumpur, Malaysia, 24–27 June 1997.
Whyte, A. (2000). Assessing community telecentres: Guidelines for researchers. Ottawa:International Development Research Centre.
World Bank. (2005). Financing information and communication infrastructure needs in developing world. Washington D. C.: World Bank.
Available Versions of this Item
Telesupport Experiment for Agricultural Information Management in West Bengal, India. (deposited 24. Mar 2010 06:15)
- Telesupport Experiment for Agricultural Information Management in West Bengal, India. (deposited 07. Apr 2010 05:12) [Currently Displayed]