Munich Personal RePEc Archive

Quality of Hotels' Websites: Proposal for the Development of an Assessment Methodology

Rocha, Alvaro and Victor, José Avelino (2009): Quality of Hotels' Websites: Proposal for the Development of an Assessment Methodology. Published in: TOURISMOS: An International Multidisciplinary Journal of Tourism , Vol. 5, No. 1 (15. April 2010): pp. 173-178.

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Abstract

In this article we propose a research whose main objective will be to reach a methodology for assessment, comparing and improving the quality of hotels Websites. The need for this methodology is justified by the fact that, so far, we haven´t identified any methodology that widely integrates and focus the technical quality and the content quality of the Websites.

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