بناء نظام تقييمي للبرمجيات باستخدام تقنيات الاستدلال على الحالات السابقة CBR

Amroush, Fadi and Alkhoder, A.Baderddeen (2009): بناء نظام تقييمي للبرمجيات باستخدام تقنيات الاستدلال على الحالات السابقة CBR. Published in: Res. J. of Aleppo Univ. Engineering Science Series No. 62 (2009)

Abstract

It is very important to a company to select the best program based on its needs, especially there are hundreds of programs, similar in general, different in price and functions. Many companies do only comparing between those programs, trying to select the best on this comparison. This article aimed to suggest an software evaluation system, to select the best program based customer's needs, using Cased based Reasoning- CBR- techniques, and associations Rules, in addition to evaluate these programs internally, and find the similarity rate between customer's needs and program's features. The evaluation system depends on a number of questions, have to be answered by the vendors, to specify their program features, after that the customer will answer also the same questions, to determine his needs, and give a weight related to each question. At the end, the evaluation system will select the best program, that has the top rank based on the similarity between customer's needs and program features.

• Item Type: MPRA Paper
• English Title: Building a programs' evaluation system by using CBR Cased Based Reasoning
• Language: Arabic
• Keywords: CRM, Decision systems, artificial intelligence, CBR
• Subjects: M - Business Administration and Business Economics; Marketing; Accounting > M3 - Marketing and Advertising > M31 - Marketing; M - Business Administration and Business Economics; Marketing; Accounting > M5 - Personnel Economics > M51 - Firm Employment Decisions; Promotions (hiring, firing, turnover, part-time, temporary workers, seniority issues); C - Mathematical and Quantitative Methods > C8 - Data Collection and Data Estimation Methodology; Computer Programs

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