Rana, Badar-ul-islam and Munir, Kashif (2011): Impact of stressors on the performance of employees.
Download (222Kb) | Preview
It is important to recognize workplace stress because workplace stressors badly affect people’s mental as well as physiological health. Some of the reasons of stress at workplace could be the inability to meet out the demands of the job, relationship with colleagues and to control subordinate staff. After starting one’s career the key stressors are related to work, environment and people. Stress is the reaction of body due to interaction with any stimulus in the environment. This study focuses on how workplace stressors effect the motivation of an employee and what it outcomes in term of employee performance. In this study, there are several variables relating to employee performance, motivation and job stresses, whose types of measurement are interval and simultaneously investigated the several variables through structural equation modeling (SEM). The result shows that role conflict, role ambiguity and performance pressure has positively effect the employee motivation and it leads to positively affect employee performance. This study indicates and highlights the intensity of those factors that are involved to create a stress environment in the organization. So this study is policy oriented to maintain a required level of stress in the organization.
|Item Type:||MPRA Paper|
|Original Title:||Impact of stressors on the performance of employees|
|Keywords:||Stress Management, Motivation, Employee Performance|
|Subjects:||J - Labor and Demographic Economics > J0 - General > J08 - Labor Economics Policies|
|Depositing User:||Kashif Munir|
|Date Deposited:||10. Aug 2011 17:20|
|Last Modified:||11. Feb 2013 20:46|
Arthur, A. R. (2000), Employee assistance programmes: The emperor’s new clothes of stress management? British Journal of Guidance and Counselling, 28, pp: 549–559.
Benson, H. (1976), The Relaxation Response, William Morrow, New York.
Blitzer, R.J, Peterson, C & Rojers, L.(1993) , “How to build self esteem”, Training and Development, February, Vol. 47 No.2, pp: 58-60.
Bond, F. W., & Bunce, D. (2000), Mediators of change in emotion-focused and problem-focused worksite stress management interventions. Journal of Occupational Health Psychology, 5, pp: 156–163.
Carson, J., Cavagin, J., Bunclark, J., Maal, S., Gournay, K., Kuipers, E., et al. (1999), Effective communication in mental health nurses: Did social support save the psychiatric nurse? NT Research, 4, pp: 31–42.
Catherine A. Heaney, Richard H.Prince & Jane Raffery (1995), “Increasing coping resources at work: a field experiment to increase social support, improve work team functioning, and enhance employee mental health”, Journal of organizational behavior, Vol.16, pp: 335-352.
Cox T. (1993), Stress research and stress management: putting theory to work.HSE contract research report No. 61/1993.
Davidson MJ, Cooper CL. A model of occupational stress. Occup Med 1981; 23:564-574.
Giga, S. I., Noblet, A. J., Faragher, B., & Cooper, C. L. (2003), The UK perspective: A review of research on organizational stress management interventions. Australian Psychologist, 38, pp: 158–164.
Griffiths, A. (2007), “Participants account of stress management interventions”, Human Relations, Vol.60 No. 8: pp 1181-1209.
Hackman, J.R., & Oldham, Greg R. (1974). The job diagnostic survey: an instrument for the diagnosis of jobs in the evaluation of job redesign projects. JSAC Catalog of Selected Documents in Psychology, 4 (148), (MS No. 810). Health and Safety Executive. Stress at Work: a Guide for Employers. UK Health and Safety Executive, 1995.
I. Sila & Maling, E. (2005). “Critical linkages among TQM factors and business results”. International Journal of Operations & Production Management Vol. 25 No. 11, 2005 pp. 1123-1155
Ivancevich, J.M., Matteson, M.T., Freedman, S.M. & Phillips, J.S. (1990), “Worksite stress management interventions”, American Psychologist, Vol. 45, pp: 252-61.
Jackson, S. E. (1983). Participation in decision making as a strategy for reducing job-related strain. Journal of Applied Psychology, 68, pp: 3–19.
Kathryn M. Young, Cary L. Cooper (1995), “Occupational stress in the ambulance service: a diagnostic study”, Journal of Managerial Psychology, Volume 10 No. 3, pp: 29–36.
L. R. Murphy & S. Sorenson (1988),” Employee behaviors before and after stress management”, Journal of organizational behavior, Vol. 9, pp:173-182
Lawson, K.Savory, J.Lukes (2001), “The relationship between empowerment, job satisfaction and reported stress level; some Australian evidence”, Leadership and organizational development journal, Vol. 22 No.3, pp: 97-102.
Murphy, L. R., & Sauter, S. L. (2003). The USA perspective: Current issues and trends in the management of work stress. Australian Psychologist, 38, pp: 151–157.
Murphy, L. R. (1984), “Occupational stress management: A review and appraisal”, Journal of Occupational Psychology, Vol.57, pp:1-15.
Nilufar Ahsan, Syed Shah Alam, David Yong Gun Fie & Zaini Abdullah (2009), “A study of Job Stress on job satisfaction among university staff of Malaysia: Emirical Study” Euorpean Journal of Social Sciences- Volume 8, Number 1.
Peavey, B. S., Lawlis, G. F., & Goven, A. (1985), “Biofeedback-assisted relaxation: Effects on phagocytic capacity”, Biofeedback and Self-Regulation, Vol.10, pp: 33-47.
Philip Dewe & Michel O’Driscoll (2002), “Stress management intervention: What managers actually do? Personnel Review, Vol 32, No. 2, pp: 143-165.
Pomerleau, D. F. & Brady, J. P. (1979), Behavioral Medicine: Theory and Practice, Williams & Wilkins, Baltimore, MD.
Rickey J. Casey & J. Robbins. (2010), “the hackman and Oldham job characteristics model: Implications from four industries”. International Journal of Business and Public Administration, Volume7, Number 2, Fall 2010
R.J.L. Heron, S.Mckeown, J.A.Tomenson & E.L. Teasdale (1999), “Study to evaluate the effectiveness of stress management workshops on response to general and occupational measures of stress”, Occupational Medicine, vol.49 No.7, pp: 451-457.
Roskies, E. & Lazarus, R.S. , “Coping theory and the teaching of coping skills”. In Davidson, P.O. and Davidson,S.M. (Eds) Behavioral Medicine: Challenging health lifestyles, Brunner/Mazzel, NY.
Sandy Ornelas & Brian H. Kleiner (2003), New Developments in Managing Job Related Stress”, Equal Opportunities International, Vol. 22 No. 5, pp: 64-70
Shinn, M. Rosario, M., Morch, H. & Chestnut, D. (1984), “Coping with job stress and burnout in the human services”, Journal of personality and social psychology, Vol.46, pp: 864-876.