Logo
Munich Personal RePEc Archive

ASSESSING HUMAN AND TECHNOLOGICAL DIMENSIONS IN VIRTUAL TEAM’S OPERATIONAL COMPETENCES

Sampaio, José and Moniz, António (2007): ASSESSING HUMAN AND TECHNOLOGICAL DIMENSIONS IN VIRTUAL TEAM’S OPERATIONAL COMPETENCES.

Warning
There is a more recent version of this item available.
[thumbnail of MPRA_paper_6942.pdf]
Preview
PDF
MPRA_paper_6942.pdf

Download (418kB) | Preview

Abstract

Cognitive task automation may lead to over trust, complacency and loss of the necessary work environment situation awareness. This is a major constraint in complex work organizations teamwork, ending up into an operational gap, between system developments and its understanding and usability, by operators. This document presents a summary of the main results of author’s research on operational decision processes and occupational competences, applied to the air traffic control operational reality. Introducing a human/technological complementary approach to virtual team’s conceptualisation, the results show there is a dimension to be followed in human/machine integration, which stands beyond interface design, and calls for a deeper human comprehension of technological agent’s structure and functionalities, which will, ultimately, require the development of an operational cognitive framework, where work processes and technological behaviour are integrated in professional competences, as he two faces of the same coin.

Available Versions of this Item

Atom RSS 1.0 RSS 2.0

Contact us: mpra@ub.uni-muenchen.de

This repository has been built using EPrints software.

MPRA is a RePEc service hosted by Logo of the University Library LMU Munich.