An analysis of correlation between organizational citizenship behavior (OCB) and emotional intelligence (EI)

Yaghoubi, Esmaeil and Ahmadzadeh Mashinchi, Sina and Abdollahi, Hadi (2010): An analysis of correlation between organizational citizenship behavior (OCB) and emotional intelligence (EI). Published in: Modern Applied Science , Vol. 5, No. 2 (6 April 2011): pp. 119-123.

Abstract

This paper examines the relationship of organizational citizenship behavior (OCB) with emotional intelligence (EI) of the followers. Organizational citizenship behavior can be defined as voluntary and spontaneous behaviors that extend beyond employees' normal job duties. In other word, Organizational citizenship behaviors (OCB) describe actions in which employees are willing to go above and beyond their prescribed role requirements. A sample of 57 dyads of managers and their supervisors (i.e., 114 respondents) participated in this study. The reliabilities of the scales were .83 organizational citizenship behaviors and .86 emotional intelligence. Emotional intelligence was significantly correlated to conscientiousness, civic virtue, and altruistic behaviors of followers. The method suggested by Barron and Kenny (1986) was used to test mediation of organizational citizenship behavior between emotional intelligence, but nothing significant was found. The results indicated that emotional intelligence of the organizational citizenship behavior of followers.

• Item Type: MPRA Paper
• Language: English
• Keywords: Organizational citizenship, Emotional intelligence, Organization
• Subjects: D - Microeconomics > D7 - Analysis of Collective Decision-Making > D73 - Bureaucracy ; Administrative Processes in Public Organizations ; Corruption; D - Microeconomics > D2 - Production and Organizations > D23 - Organizational Behavior ; Transaction Costs ; Property Rights; D - Microeconomics > D2 - Production and Organizations; L - Industrial Organization > L2 - Firm Objectives, Organization, and Behavior; L - Industrial Organization > L2 - Firm Objectives, Organization, and Behavior > L23 - Organization of Production; J - Labor and Demographic Economics > J2 - Demand and Supply of Labor

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