Emotion Work

Klimczuk, Andrzej and Klimczuk-Kochańska, Magdalena (2016): Emotion Work. Published in:

Abstract

Emotion work is usually defined as the psychological processes necessary to regulate emotions that are desired in specific private life conditions. When controlling the intensity and quality of the individual's feelings is related to the public sphere and undertaken for reasons associated with paid work it is called emotional labor. Such employment occurs in contemporary service economies where the provision of services is often related to “selling feelings,” which is mainly performed by women.

• Item Type: MPRA Paper
• Language: English
• Keywords: emotion work; employment; gender division of labor; labour market; work
• Subjects: J - Labor and Demographic Economics > J1 - Demographic Economics > J16 - Economics of Gender ; Non-labor Discrimination; J - Labor and Demographic Economics > J2 - Demand and Supply of Labor > J21 - Labor Force and Employment, Size, and Structure

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