Work, Domestic Work, Emotional Labor

Klimczuk, Andrzej (2017): Work, Domestic Work, Emotional Labor. Published in:

Abstract

The concept of work can be understood as a purposeful human activity, which is focused on the processing of natural goods, items and/or information by using tools to meet tangible and intangible needs. Work is the usage of instruments to support the existence of humankind and the social world. Domestic work refers to work of domestic help, which applies to employees, usually individuals who work and often live in the house of the employer. Emotional labor takes place in the public sphere as a social and economic exchange sold for wages during interactions with customers or coworkers. Emotional labor requires certain emotions to be displayed and expressed in line with organizational aims.

• Item Type: MPRA Paper
• Language: English
• Keywords: caring; division of labor; gender segregation in work; sociology of body; sociology of work
• Subjects: J - Labor and Demographic Economics > J1 - Demographic Economics > J16 - Economics of Gender ; Non-labor Discrimination; J - Labor and Demographic Economics > J2 - Demand and Supply of Labor > J21 - Labor Force and Employment, Size, and Structure

References

Ashkanasy, Neal M. and Cooper, Cary L., eds. 2008. Research Companion to Emotion in Organizations. Cheltenham, UK: Edward Elgar.

Boreham, Paul, Parker, Rachel, Thompson, Paul, and Hall, Richard. 2008. New Technology @ Work. London: Routledge.

Donkin, Richard. 2010. The Future of Work. Basingstoke, UK: Palgrave Macmillan.

Gutierrez Rodnguez, Encarnación. 2010. Migration, Domestic Work and Affect: A Decolonial Approach on Value and the Feminization of Labor. New York: Routledge.

Guy, Mary E., Newman, Meredith A., and Mastracci, Sharon H. 2008. Emotional Labor: Putting the Service in Public Service. Armonk, NY: M.E. Sharpe.

Hochschild, Arlie R. 1979. Emotion Work, Feeling Rules, and Social Structure. American Journal of Sociology, 85(3): 551-575.

Hochschild, Arlie R. 1983. The Managed Heart: Commercialization of Human Feeling. Berkeley: University of California Press.

Hodson, Randy and Sullivan, Teresa A. 2012. The Social Organization of Work, 5th edn. Belmont, CA: Cengage Learning.

Intimate Labors: Cultures, Technologies, and the Politics of Care. Stanford, CA: Stanford Social Sciences.

Pande, Amrita. 2014. Wombs in Labor: Transnational Commercial Surrogacy in India. New York: Columbia University Press.

Parrenas, Rhacel S. and Boris, Eileen, eds. 2010.

Rifkin, Jeremy. 1995. The End of Work: The Decline of the Global Labor Force and the Dawn of the Post-market Era. New York: Putnam.

Sieben, Barbara and Wettergren, Asa, eds. 2010. Emotionalizing Organizations and Organizing Emotions. New York: Palgrave Macmillan.

Treas, Judith and Drobnic, Sonja, eds. 2010. Dividing the Domestic: Men, Women, and Household Work in Cross-National Perspective. Stanford, CA: Stanford University Press.

Volti, Rudi. 2012. An Introduction to the Sociology of Work and Occupations, 2nd edn. Thousand Oaks, CA: SAGE.