Components and Strategic Routes of Corporate Transformations

Sadek, Biland (2024): Components and Strategic Routes of Corporate Transformations. Published in: International Journal of Business and Social Science Research , Vol. 2, No. 5 (29 February 2024): pp. 1-28.

Abstract

In response to modern day disruptions and to maintain competitiveness and viability, companies embark on corporate transformation journeys to enhance performance and boost organizational health. When transformations succeed, they fundamentally boost a company’s key business drivers. This article is a first step in providing prescriptive literature to transforming companies that they can use to navigate their journey. The article defines the three components of corporate transformations - business model transformation, digital enabled transformation, and organizational transformation - and their interdependencies. The study is based on the systematic review of literature available on the components of corporate transformations which is mostly unidimensional and leads to the consolidation of the components into a framework. It also describes the strategic routes of corporate transformations (mesa-transformation and meta-transformation). The framework is applicable for academic research and for practitioners when diagnosing companies, strategizing their transformations, and planning their transformation journeys.

• Item Type: MPRA Paper
• Language: English
• Keywords: corporate transformation, business model transformation, digital enabled transformation, organizational transformation, meta-transformation, mesa-transformation
• Subjects: A - General Economics and Teaching > A1 - General Economics

References

Adrodegari, F., & Saccani, N. (2017). Business models for the service transformation of industrial firms. Service Industries Journal 37(1), 5783. https://doi.org/10.1080/02642069.2017.1289514

Aiken, C., & Keller, S. (2009, April 1). The irrational side of change management. McKinsey Quarterly. Retrieved from https://www.mckinsey.com/business-functions/people-and-organizational-performance/our-insights/the-irrational-side-of-change-management

Allen, J., Root, J., & Schwedel, A. (2017, April 12). The firm of the Future: We're beginning to see what the next generation of successful companies will look like. Bain & Company. Retrieved from https://www.bain.com/insights/firm-of-the-future/

Anand, N., & Barsoux, J. L. (2017). What everyone gets wrong about change management. Harvard Business Review 95(6), 79-85.

Anderson, N., O’Keeffe, D., & Lancry, O. (2019). Learning from the digital leaders. Bain & Company. Retrieved from https://www.scribd.com/document/531322012/AOTW-4-Bain-Briefing-Learning-From-Digital-Leaders

Andersson, P., Movin, S., Mähring, M., Teigland, R., & Wennberg, K. (2018). Managing digital transformations. Stockholm School of Economics Institute for Research.

Andriole, S. (2017). Five myths about digital transformation. MIT Sloan Management Review.

Argenti, Paul, Robert Howell, and Karen Beck. 2005. "The strategic communication imperative." MIT Sloan Management Review 58(3). Argote, L. (2011). Organizational learning research: Past, present and future. Management Learning 42(4), 439-446. https://doi.org/10.1177%2F1350507611408217

Argyris, C., & Schön, D. (1997). Organizational learning: A theory of action perspective. Reis (77/78), 345348. https://doi.org/10.2307/40183951

Arora, A., Becker, M., Simon, M., & Wunderlich, F. (2017, August 29). Turnaround artists: How companies can catch up to the digital revolution. McKinsey Digital. Retrieved from https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/turnaround-artists

Arora, A., Belenzon, S., & Sheer, L. (2017). Back to basics: why do firms invest in research? National Bureau of Economic Research. https://doi.org/10.3386/w23187

Ashmore, C. (2001). Kaizen-and the art of motorcycle manufacture. Engineering Management Journal 11(5), 211-214. https://doi.org/10.1049/em:20010503

Ates, N. Y., Tarakci, M., Porck, J., van Knippenberg, D., & Groenen, P. (2019). Why visionary leadership fails. Harvard Business Review. https://pure.eur.nl/en/publications/c877d58a-cfc5-4258-aecc-f7351049b47c

Baden-Fuller, C., & Mangematin, V. (2013). Business models: A challenging agenda. Strategic Organization 11(4), 418-427. https://doi.org/10.1177%2F1476127013510112

Bamford, J. D., Gomes-Casseres, B., & Robinson, M. S. (2003). Mastering alliance strategy: A comprehensive guide to design, management, and organization. John Wiley & Sons.

Barber, H. (1992). Developing strategic leadership: The US army war college experience. Journal of Management Development 11(6), 4-12. https://doi.org/10.1108/02621719210018208.

Barney, J. (1986). Organizational culture - Can it be a source of sustained competitive advantage. Academy of Management Review 11(3), 656665. https://doi.org/10.5465/amr.1986.4306261 Barney, J. 1991. Firm resources and sustained competitive advantage. Journal of Management 17(1): 99-120. https://doi.org/10.1177/014920639101700108

Bate, P. (1994). Strategies for cultural change. Butterworth-Heinemann.

Baum, Joel, and Paul Ingram. 2000.

Beer, M., Eisenstat, R., & Spector, B. (1990). Why change programs don't produce change. Harvard Business Review.

Bender, M., Henke, N., & Lamarre, E. (2018, October 11). The cornerstones of large-scale technology transformation. McKinsey Insights. Retrieved from https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/the-cornerstones-of-large-scale-technology-transformation

Berglund, H. (2007). Risk conception and risk management in corporate innovation: Lessons from two Swedish cases. International Journal of Innovation Management 11(04), 497-513. https://doi.org/10.1142/S1363919607001849

Berlin, G., de Smet, A., Singhal, S., & Winn, B. (2014, February 1). Health-focused redesign: Creating a payor organization for the future. McKinsey Insights. Retrieved from https://www.mckinsey.com/industries/healthcare-systems-and-services/our-insights/health-focused-redesign-creating-a-payor-organization-for-the-future

Bharadwaj, A., Sawy, O. E., Pavlou, P., & Venkatraman, N. (2013). Digital business strategy: Toward a next generation of insights. MIS Quarterly 37(2), 471-482. https://www.jstor.org/stable/43825919

Biesdorf, S., Möller, M., & Thomas, F. (2018, October 11). Barriers to Digital@Scale: Shifting the focus from tech to culture. McKinsey Insights. Retrieved from https://www.mckinsey.com/industries/life-sciences/our-insights/barriers-to-digital-at-scale-shifting-the-focus-from-tech-to-culture

Birkinshaw, J., & Gibson, C. (2004, June 3). Building an ambidextrous organisation. Advanced Institute of Management Research Paper. Retrieved from https://ssrn.com/abstract=1306922

Birkinshaw, J., Hamel, G., & Mol, M. (2008). Management innovation. Academy of Management Review 33(4), 825-845. https://doi.org/10.5465/amr.2008.34421969

Bocken, N., Short, S., Rana, P., & Evans, S. (2014). A literature and practice review to develop sustainable business model archetypes. Journal of Cleaner Production 65, 42-56. https://doi.org/10.1016/j.jclepro.2013.11.039

Bonnet, D., & Westerman, G. (2021). The new elements of digital transformation. MIT Sloan Management Review 62(2), 82-89.

Bouncken, R., Gast, J., Kraus, S., & Bogers, M. (2015). Coopetition: a systematic review, synthesis, and future research directions. Review of Managerial Science 9(3), 577-601. https://doi.org/10.1007/s11846-015-0168-6

Bouwer, J., Hahn, S., Maxwell, D., & Rüden, J. (2019, January 10). How to transform your airline. McKinsey Insights. Retrieved from https://www.mckinsey.com/industries/travel-logistics-and-infrastructure/our-insights/how-to-transform-your-airline

Bower, J., & Christensen, C. (1995). Disruptive technologies: Catching the wave. Harvard Business Review.

Brassey, J., Christensen, L., & van Dam, N. (2019, February 13). The essential components of a successful L&D strategy. McKinsey Insights. Retrieved form https://www.mckinsey.com/business-functions/people-and-organizational-performance/our-insights/the-essential-components-of-a-successful-l-and-d-strategy

Brigl, M., Dehnert, N., Gross-Selbeck, S., Roos, A., Schmieg, F., & Simon, S. (2018, August 22). How the best corporate ventures keep getting better. BCG Perspective. Retrieved from https://www.bcg.com/publications/2018/how-best-corporate-venturers-keep-getting-better

Brigl, M., Roos, A., Schmieg, F., & Watten, D. (2017, January 25). Incubators, accelerators, venturing, and more. BCG Perspective. Retrieved from https://www.bcg.com/publications/2014/mergers-acquisitions-growth-incubators-accelerators-venturing-more

Brosseau, D., Ebrahim, S., Handscomb, C., & Thaker, S. (2019, May 10). The journey to an agile organization. McKinsey Insights. Retrieved from https://www.mckinsey.com/business-functions/people-and-organizational-performance/our-insights/the-journey-to-an-agile-organization

Brown, S., Gandhi, D., Herring, L., & Puri, A. (2019, September 25). The analytics academy: Bridging the gap between human and artificial intelligence. McKinsey Insights. Retrieved from https://www.mckinsey.com/business-functions/mckinsey-analytics/our-insights/the-analytics-academy-bridging-the-gap-between-human-and-artificial-intelligence

Brown, T. (2008). Design thinking. Harvard Business Review 86(6), 84.

Bruderer, E., & Singh, J. (1996). Organizational evolution, learning, and selection: A genetic-algorithm-based model. Academy of Management Journal 39(5), 1322-1349. https://doi.org/10.5465/257001

Brynjolfsson, E., & McAfee, A. (2014). The second machine age: Work, progress, and prosperity in a time of brilliant technologies. WW Norton & Company.

Brynjolfsson, E., & McElheran, K. (2016). The rapid adoption of data-driven decision making. American Economic Review 106(5), 133-139. https://doi.org/10.1257/aer.p20161016.

Brynjolfsson, E., Yu Jeffrey, H. U., & Rahman, M. (2013). Competing in the age of omnichannel retailing. MIT Sloan Management Review. MIT.

Buck, R., Harper, A., Lowrie, J., & Prince, S. (2019, April 10). Agile in the consumer-goods industry: The transformation of the brand manager. McKinsey Insights. Retrieved from https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/agile-in-the-consumer-goods-industry-the-transformation-of-the-brand-manager

Bucy, M., Finlayson, A., Kelly, G., & Moye, C. (2016, May 9). The ‘how’ of transformation. McKinsey Insights. Retrieved from https://www.mckinsey.com/industries/retail/our-insights/the-how-of-transformation

Bughin, J., & Catlin, T. (2017). What successful digital transformations have in common. Harvard Business Review.

Bughin, J., & Catlin, T. (2019). 3 digital strategies for companies that have fallen behind. Harvard Business Review.

Bughin, J., Catlin, T., Hirt, M., & Willmott, P. (2018, January 25). Why digital strategies fail. McKinsey Quarterly. Retrieved from https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/why-digital-strategies-fail

Burgelman, R. (1984). Designs for corporate entrepreneurship in established firms. California Management Review 26(3), 154-166. https://doi.org/10.2307%2F41165086

Burgelman, R., Christensen, C., & Wheelwright, S. (2009). Strategic management of technology and innovation. McGraw-Hill Irwin.

Burke, W. W., & Litwin, G. (1992). A causal model of organizational performance and change. Journal of Management 18(3), 523-545. https://doi.org/10.1177%2F014920639201800306

Bürkner, H. P., Fæste, L., & Hemerling, J. (2015, May 15). The new CEO’s guide to transformation: Turning ambition into sustainable results. BCG Perspective. Retrieved from https://www.bcg.com/publications/2015/transformation-change-management-new-ceo-guide-transformation

Burns, T., & Stalker, G. (1961). The management of innovation. Tavistock Publications.

Burt, R. (1992). Structural holes. Harvard University Press. Buvat, J., Puttur, R. K., Bonnet, D., Slatter, M., Westerman, G., & Crummenerl, C. (2018). Understanding digital mastery today. Capgemini. Retrieved from https://www.capgemini.com/wp-content/uploads/2018/07/Digital-Mastery-DTI-report_20180704_web.pdf

Buvat, J., Puttur, R. K., & Slatter, M. (2017). The digital culture journey: All on board!. Capgemini. Retrieved from https://www.capgemini.com/consulting/wp-content/uploads/sites/30/2017/08/digital_transformation_review_10.pdf

Caglar, D., & Duarte, D. (2019, September 25). 10 principles of workforce transformation. PWC Strategy + Business. Retrieved from https://www.strategy-business.com/article/10-principles-of-workforce-transformation

Çakıroglu, L., Akkol, O., Gumbel, P., & Korkmaz, B. (2018, December 12). Taking digital transformation to the limits at Koç holding. McKinsey Insights. Retrieved from https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/taking-digital-transformation-to-the-limits-at-koc-holding

Camara, T., Hu, A., Singla, A., Sood, R., & van Ouwerkerk, J. (2019, January 17). Six lessons on how to embrace the next-generation operating model. McKinsey Insights. Retrieved from https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/six-lessons-on-how-to-embrace-the-next-generation-operating-model

Cappelli, P., & Tavis, A. (2018). HR goes agile. Harvard Business Review.

Carlisi, C., Hemerling, J., Kilmann, J., Meese, D., & Shipman, D. (2017, May 15). Purpose with the power to transform your organization. BCG Perspective. Retrieved from https://www.bcg.com/publications/2017/transformation-behavior-culture-purpose-power-transform-organization

Caruso, P., Francesco, C., & Carlos, G. J. (2013, October 15). What ‘good’ looks like: Creating an operational excellence management system. Bain & Company. Retrieved from https://www.bain.com/insights/what-good-looks-like-creating-an-operational-excellence-management-system/

Casadesus-Masanell, R., & Ricart, J. E. (2010). From strategy to business models and onto tactics. Long Range Planning 43(23), 195-215. https://doi.org/10.1016/j.lrp.2010.01.004

Catrin, J., & Mats, H. (2008). Speaking of change: Three communication approaches in studies of organizational change. Corporate Communications: An International Journal 13(3), 288-305. https://doi.org/10.1108/13563280810893661

Chandler, A. D. (1990). Strategy and structure: Chapters in the history of the industrial enterprise. MIT press.

Chen, J. C., Dugger, J., & Hammer, B. (2001). A kaizen based approach for cellular manufacturing system design: A case study. University Libraries 27(2). https://doi.org/10.21061/jots.v27i2.a.3

Child, J., Faulkner, D., Tallman, S., & Tallman, S. B. (2005). Cooperative strategy. Oxford University Press.

Christensen, C. (1997). The innovator's dilemma: When new technologies cause great firms to fail. HighBridge.

Clark, K., & Fujimoto, T. (1991). Product development performance: Strategy, organization, and management in the world auto industry. Harvard Business School Press Books.

Clarke, S., Livingston, J. (2012). Future of work enabler: Worker empowerment. Cognizant Future of Work.

Close, K., Gourevitch, A., Schuuring, M., Sterman, M., Quarta, L., & Sawadogo, A. (2020, July 28). Digital acceleration is just a dream without a new approach to tech. BCG Perspective. Retrieved from https://www.bcg.com/en-ch/publications/2020/how-to-successfully-accelerate-digital-transformation

Cohen, W., & Levinthal, D. (1990). Absorptive Capacity - A new perspective on learning and innovation. Administrative Science Quarterly 35(1) 128-152. https://doi.org/10.2307/2393553

Collyer, M. (2000). Communication–The route to successful change management: Lessons from the guinness integrated business programme. Supply Chain Management: An International Journal. 5(5), 222-227.

Cooper, R. (1983). A process model for industrial new product development. IEEE Transactions on Engineering Management EM-30 (1), 211. https://doi.org/10.1109/TEM.1983.6448637

Cozzolino, A., Verona, G., & Rothaermel, F. (2018). Unpacking the disruption process: New technology, business models, and incumbent adaptation. Journal of Management Studies 55(7) 11661202. https://doi.org/10.1111/joms.12352

Csikszentmihalyi, M. (2002). Flow: The classic work on how to achieve happiness. Random House.

Cyert, R., & March, J. (2007). Behavioral theory of the firm. Bloomsbury Business Library - Management Library: 9-9.

Daepp, M., Hamilton M., West, G., & Bettencourt, L. (2015). The mortality of companies. Journal of the Royal Society Interface 12(106), 20150120. https://doi.org/10.1098/rsif.2015.0120

Dahlström, P., Ericson, L., Khanna, S., & Meffert, J. (2017, February 17). From disrupted to disruptor: Reinventing your business by transforming the core. McKinsey Insights. Retrieved from https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/from-disrupted-to-disruptor-reinventing-your-business-by-transforming-the-core

Davenport, T., Mule, L. D., & Lucker, J. (2011). Know what your customers want before they do. Harvard Business Review.

Davenport, T., & Westerman, G. (2018). Why so many high-profile digital transformations fail. Harvard Business Review.

Davila, T., Epstein, M., & Shelton, R. (2005). Making innovation work: How to manage it, measure it, and profit from it. CIO Insight.

Day, G. S. (1999). Market driven strategy: process for creating value: with a new information. Free.

De la Boutetière, H., Montagner, A., & Reich, A. (2018, October 29). Unlocking success in digital transformations. McKinsey Insights. Retrieved from https://www.mckinsey.com/business-functions/people-and-organizational-performance/our-insights/unlocking-success-in-digital-transformations

De Luca, L., Herhausen, D., Troilo, G., & Rossi, A. (2021). How and when do big data investments pay off? The role of marketing affordances and service innovation. Journal of the Academy of Marketing Science 49(4), 790-810. https://doi.org/10.1007/s11747-020-00739-x

De Raedemaecker, S., Feijoo, J., Jacquemont, D., & Tamayo, E. L. (2015, January 1). Bringing out the best in people: Capability building at scale. McKinsey Insights. Retrieved from https://www.mckinsey.com/business-functions/operations/our-insights/bringing-out-the-best-in-people

De Smet, A. (2018, July 12). The agile manager: Who manages in an agile organization? And what exactly do they do? McKinsey Insights. Retrieved from https://www.mckinsey.com/business-functions/people-and-organizational-performance/our-insights/the-agile-manager

De Smet, A., Lurie, M., & St George, A. (2019). Leading agile transformation: The new capabilities leaders need to build 21st century organisations. Building Economist. McKinsey & Company.

de Waal, A. (2018). Success factors of high performance organization transformations. Measuring Business Excellence.

Decarolis, F., Goldmanis, M., & Penta, A. (2020). Marketing agencies and collusive bidding in online ad auctions. Management Science 66(10), https://doi.org/10.1287/mnsc.2019.3457

Deming, W. E. (1982). Quality, productivity, and competitive position. Massachusetts Institute of Technology.

Desmet, D., Markovitch, S., & Paquette, C. (2017, November 1). Speed and scale: Unlocking digital value in customer journeys. McKinsey Insights. Retrieved from https://www.mckinsey.com/business-functions/operations/our-insights/speed-and-scale-unlocking-digital-value-in-customer-journeys

Dikert, K., Paasivaara, M., & Lassenius, C. (2016). Challenges and success factors for large-scale agile transformations: A systematic literature review. Journal of Systems & Software 119, 87-108. https://doi.org/10.1016/j.jss.2016.06.013

Downes, L., & Nunes, P. (2014). Big bang disruption: strategy in the age of devastating innovation. Portfolio/Penguin.

Doz, Y., Hamel, G., & Prahalad, C. K. (1989). Collaborate with your competitors and win. Harvard business review 67(1): 133-139.

Doz, Y., & Kosonen, M. (2010). Embedding strategic agility: A leadership agenda for accelerating business model renewal. Long Range Planning 43(2-3), 370-382. https://doi.org/10.1016/j.lrp.2009.07.006

Dremel, C., Wulf, J., Herterich, M. M., Waizmann, J. C., & Brenner, W. (2017). How AUDI AG established big data analytics in its digital transformation. MIS Quarterly Executive 16(2). https://www.researchgate.net/publication/317232875_How_AUDI_AG_Established_Big_Data_Analytics_in_its_Digital_Transformation?enrichId=rgreq-a4a5fe3a84dddfc310c6a100b5861bf0-XXX&enrichSource=Y292ZXJQYWdlOzMxNzIzMjg3NTtBUzo1Mzc0MjEwNjAwNzU1MjBAMTUwNTE0MjU3MzM3MA%3D%3D&el=1_x_2&_esc=publicationCoverPdf

Drnevich, P., & Croson, D. (2013). Information technology and business-level strategy: Toward an integrated theoretical perspective. MIS Quarterly 37(2), 483-509. https://www.jstor.org/stable/43825920

du Toit, G., Dullweber, A., Hatherall, R., & Moreau, M. (2018, August 1). Customer experience tools and trends 2018. Bain & Company. Retrieved from https://www.bain.com/insights/customer-experience-tools-and-trends-2018/

Dubosson-Torbay, M., Osterwalder, A., & Pigneur, Y. (2002). E-Business model design, classification, and measurements. Thunderbird International Business Review 44(1), 5-23. https://doi.org/10.1002/tie.1036

Dumitrescu, E., Feige, E., Lacopeta, C., & Radermacher, A. (2017, October 6). To make a transformation succeed, invest in capability building. McKinsey Insights. Retrieved from https://www.mckinsey.com/business-functions/operations/our-insights/to-make-a-transformation-succeed-invest-in-capability-building#:~:text=Companies%20can%20vastly%20raise%20the,to%20build%20the%20needed%20capabilities

Dziersk, M., Quinn, B., Haas, S., & McClain, J. (2018, September 7). From lab to leader: How consumer companies can drive growth at scale with disruptive innovation. McKinsey Insights. Retrieved from https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/from-lab-to-leader#:~:text=Black%20Economic%20Mobility-,From%20lab%20to%20leader%3A%20How%20consumer%20companies%20can%20drive,at%20scale%20with%20disruptive%20innovation&text=In%20the%20era%20of%20%E2%80%9Cfast,speed%2C%20agility%2C%20and%20scale

Edelman Marc, D. (2015). Competing on Customer Journeys. Harvard Business Review.

Eesely, C., & Roberts, E. (2006). Learning from entrepreneurial experiences. Academy of Management Journal.

Eisenmann, T., Parker, G., & Van Alstyne, M. (2006). Strategies for two-sided markets. Harvard Business Review.

Evans, D., & Schmalensee, R. (2005). The industrial organization of markets with two-sided platforms. National Bureau of Economic Research.

Everson, M., Sviokla, J., & Barnes, K. (2018, October 29). Leading a bionic transformation. PWC Strategy + Business. Retrieved from https://www.strategy-business.com/article/Leading-a-Bionic-Transformation

Fader, P. (2012). Customer centricity: Focus on the right customers for strategic advantage. Wharton digital press.

Faelli, F., Webster, R., Pratt, E., & Johns, L. (2019). How brands can navigate turbulence with a disruption radar. Bain & Company. Retrieved from https://www.bain.com/contentassets/f14d185deb1c4180bab29ecea3b65ea3/bain_brief_how_brands_can_navigate_with_a_disruption-radar.pdf

Faeste, L., & Hemerling, J. (2016, November). Transformation – Delivering and sustaining breakthrough performance. BCG Perspective. Retrieved from https://media-publications.bcg.com/transformation-ebook/BCG-Transformation-Nov-2016.pdf

Felberg, J., & Demarco, D. (1992). From experience: New idea enhancement at Amoco Chemical: An early report from a new system. Journal of Product Innovation Management 9(4), 278286. https://www.sciencedirect.com/science/article/pii/S0737678205800530

Fitzgerald, M., Kruschwitz, N., Bonnet, D., & Welch, M. (2013, October 7). Embracing digital technology: A new strategic imperative. MIT Sloan Management Review. Retrieved from https://sloanreview.mit.edu/projects/embracing-digital-technology/ Flamholtz, E., & Randle, Y. (2008). Leading strategic change. Cambridge University Press.

Forum, World Economic. (2018, October 11). Digital transformation initiative: Maximizing the return on digital investments. CFO Innovation Asia. Retrieved from https://www.cfoinnovation.com/technology/digital-transformation-initiative-maximizing-return-digital-investments

Furr, N., Nel, K., & Ramsøy, T. H. (2018). If your innovation effort isn’t working, look at who’s on the team. Harvard Business Review. Galbraith, J. (1974). Organizational design: An information processing view. Interfaces 4(3). https://doi.org/10.1287/inte.4.3.28

Ghoshal, S., & Bartlet, C. (1998). The individualized corporation. William Heinemann.

Gillette, F., Kaplan, J., & Chambers, S. (2017, March 8). Big tobacco has caught startup fever. Bloomberg Magazine. Retrieved from https://www.bloomberg.com/news/features/2017-03-08/big-tobacco-has-caught-startup-fever

Glaser, D., Ludolph, J., Schaubroeck, R., & Vendrig, T. (2019, February 6). A new path for telco customer engagement. McKinsey Insights. Retrieved from https://www.mckinsey.com/industries/technology-media-and-telecommunications/our-insights/a-new-path-for-telco-customer-engagement

Goldstrom, S. (2019, February 15). Why transformations fail. McKinsey Insights. Retrieved from https://www.mckinsey.com/business-functions/strategy-and-corporate-finance/our-insights/why-transformations-fail-a-conversation-with-seth-goldstrom

Goodwin, T. (2018). Digital Darwinism: Survival of the fittest in the age of business disruption. Kogan Page Publishers.

Goran, J., LaBerge, L., & Srinivasan, R. (2017, July 20). Culture for a digital age. McKinsey Quarterly. Retrieved from https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/culture-for-a-digital-age

Götz, M., & Jankowska, B. (2017). Clusters and Industry 4.0 – do they fit together? European Planning Studies 25(9), 1633-1653. https://doi.org/10.1080/09654313.2017.1327037

Govindarajan, V. (2016). The three-box solution: A strategy for leading innovation. Harvard Business Review Press.

Grandori, A. (2013). Models of rationality in economic organization: Economic, experiential, epistemic. Handbook of Economic Organization: Integrating Economic and Organization Theory. Grant, R. (2002). The knowledge-based view of the firm. The Strategic Management of Intellectual Capital and Organizational Knowledge.

Greer, J. (2017). Business models of the future: Emerging value creation. The Economic and Social Research Council. Retrieved from https://www.accaglobal.com/content/dam/ACCA_Global/Technical/Future/pi-emerging-business-models-FINAL-26-01-2017.pdf

Guenzi, P., & Troilo, G. (2007). The joint contribution of marketing and sales to the creation of superior customer value. Journal of Business Research 60(2), 98-107. https://doi.org/10.1016/j.jbusres.2006.10.007

Gulati, R., & Oldroyd, J. (2005). The quest for customer focus. Harvard Business Review.

Hagel, J., Brown, J. S., & Davison, L. (2012). The power of pull: How small moves, smartly made, can set big things in motion. Basic Books.

Hagiu, A., & Wright, J. (2015). Multi-sided platforms. International Journal of Industrial Organization 43, 162-174. https://doi.org/10.1016/j.ijindorg.2015.03.003

Hamel, G. (2001). Leading the revolution. Harvard Business School Press.

Hamel, G., & Prahalad, C. K. (1994). Competing for the future. Harvard Business Review.

Hamel, G., & Prahalad, C. K. (2010). Strategic intent. Harvard Business Press.

Handscomb, C., Jaenicke, A., Kaur, K., Vasquez-McCall, B., & Zaidi, A. (2018, April 6). How to mess up your agile transformation in seven easy (mis)steps. McKinsey Insights. Retrieved from https://www.mckinsey.com/business-functions/people-and-organizational-performance/our-insights/how-to-mess-up-your-agile-transformation-in-seven-easy-missteps

Handy, C.. (1989). The age of unreason. Random House. Hannan, M., & Freeman, J. (1984). Structural inertia and organizational change. American Sociological Review 49(2), 149-164. https://doi.org/10.2307/2095567

Hannan, M., & Freeman, J. (1989). Organizational ecology. Harvard University Press.

Hargadon, A. (2003). How breakthroughs happen: The surprising truth about how companies innovate. Harvard Business Press.

Haudan, J., & Berens, R. (2018). What are your blind spots? Conquering the 5 misconceptions that hold leaders back. McGraw Hill Professional.

Haupter, R. (2021). Roadmap to digital infinity: How to become an intelligence driven organization. Retrieved from https://info.microsoft.com/rs/157-GQE-382/images/EN-CNTNT-eBook-SRGCM3914New.pdf

Hax, A., & Majluf, N. (1982). Competitive cost dynamics: The experience curve. Interfaces 12(5), 1-131. https://doi.org/10.1287/inte.12.5.50

Heath, C., Larrick, R. P., & Klayman, J. (1998). Cognitive repairs: How orgnizational practices can compensate for individual shortcoming. Research in Organizational Behavior 20, 138. https://doi.org/10.1.1.110.5562

Henderson, R. (1993). Underinvestment and incompetence as responses to radical innovation: Evidence from the photolithographic alignment equipment industry. The RAND Journal of Economics 24(2), 248-270. https://doi.org/10.2307/2555761

Henderson, R., & Cockburn, I. (1994). Measuring competence? Exploring firm effects in pharmaceutical research. Strategic Management Journal 15(S1), 63-84. https://doi.org/10.1002/smj.4250150906

Hess, T., Matt, C., Benlian, A., & Wiesböck, F. (2016). Options for formulating a digital transformation strategy. MIS Quarterly Executive.

Hillenbrand, P., Kiewell, D., Miller-Cheevers, R., van Ostojic, I., & Springer, G. (2019, June 28). Traditional company, new businesses: The pairing that can ensure an incumbent's survival. McKinsey Insights. Retrieved from https://www.mckinsey.com/industries/oil-and-gas/our-insights/traditional-company-new-businesses-the-pairing-that-can-ensure-an-incumbents-survival

Ibarra, H., Rattan, A., & Johnston, A. (2018). Microsoft: Instilling a growth mindset. London Business School Review 29(3), 50-53. https://doi.org/10.1111/2057-1615.12262

Interactive. (2016, October 12). The B2C elements of value. Bain & Company. Retrieved from https://www.bain.com/insights/elements-of-value-interactive/

Isaev, E., Korovkina, N., & Tabakova, M. (2018). Evaluation of the readiness of a company's IT department for digital business transformation. Business Informatics 2(44), 55-64. https://doi.org/10.17323/1998-0663.2018.2.55.64

Jacobs, P., Schlatmann, B., & Mahadevan, D. (2017, Januray 10). ING’s agile transformation. McKinsey Insights. Retrieved from https://www.mckinsey.com/industries/financial-services/our-insights/ings-agile-transformation

Jacquemont, D., Maor, D., & Reich, A. (2015). How to beat the transformation odds. McKinsey Insights. Retrieved from https://www.mckinsey.com/~/media/mckinsey/business%20functions/people%20and%20organizational%20performance/our%20insights/how%20to%20beat%20the%20transformation%20odds/how_to_beat_the_transformation_odds.pdf

Jenkins, A. (2017, July 31). Advancing lean leadership. McKinsey Insights. Retrieved from https://www.mckinsey.com/business-functions/operations/our-insights/advancing-lean-leadership

Jeruchimowitz, P., Colwill, E., Hudson, N., & McMillan, K. 2018. Zeroing out of the past. Accenture. Retrieved from https://www.accenture.com/_acnmedia/pdf-60/accenture-zeroing-out-the-past-pov.pdf

Johansen, B. (2017). The new leadership literacies. AMA Quarterly. Jöhnk, J., Röglinger, M., Thimmel, M., & Urbach, N. (2017). How to implement agile IT setups: A taxonomy of design options. CORE.

Johnson, M., & Lafley, A. G. (2010). Seizing the white space: Business model innovation for growth and renewal. Harvard Business Press.

Johnson, R., Ratner, L., & Weaver, K. (2018, March 29). The organizational agenda in consumer packaged goods. McKinsey Insights. Retrieved from https://www.mckinsey.com/industries/consumer-packaged-goods/our-insights/the-organizational-agenda-in-consumer-packaged-goods

Johnson, S. (2011). Where good ideas come from: The seven patterns of innovation. Penguin.

Jones, B. (1999). Bounded rationality. Annual Review of Political Science 2, 297-321. https://doi.org/10.1146/annurev.polisci.2.1.297

Kale, P., Dyer, J. H., & Singh, H. (2002). Alliance capability, stock market response, and long term alliance success: The role of the alliance function. Strategic Management Journal 23(8), 747-767. https://doi.org/10.1002/smj.248

Kane, G. (2017). Digital maturity, not digital transformation. MIT Sloan Management Review. Atlantis Press. https://doi.org/10.2991/aebmr.k.200502.073

Kane, G., Palmer, D., Phillips, A. N., Kiron, D., & Buckley, N. (2016). Aligning the organization for its digital future. MIT Sloan Management Review.

Kane, G., Palmer, D., Phillips, A. N., Kiron, D., & Buckley, N. (2018). Coming of age digitally: Learning, leadership, and legacy. MIT Sloan Management Review and Deloitte Insights.

Kane, G., Palmer, D., Phillips, A. N., Kiron, D., & Buckley, N. (2019). Accelerating digital innovation inside and out. MIT Sloan Management Review.

Kanter, R. M. (1984). Change masters. Simon and Schuster. Keller, V. (2015). The business case for purpose. Harvard Business Review.

Khandwalla, P. (1973). Viable and effective organizational designs of firms. Academy of Management Journal 16(3), 481-495. https://doi.org/10.5465/255008

Kilmann, R. (1995). A holistic program and critical success factors of corporate transformation. European Management Journal 13(2), 175-186. https://doi.org/10.1016/0263-2373(95)00005-6

Kline, S., & Rosenberg, N. (2010). An overview of innovation. World Scientific.

Kogut, B., & Zander, U. (1992). Knowledge of the firm, combinative capabilities, and the replication of technology. Organization Science.

Kotler, P. (1980). Principles of marketing. Pearson higher education.

Kotter, J. (2007). Leading change: Why transformation efforts fail. Harvard Business Review.

Kotter, J. (2008). Corporate culture and performance. Simon and Schuster.

Krafcik, J. (1988). Triumph of the lean production system. Sloan Management Review.

Kurzweil, R. (2004). The law of accelerating returns. Springer.

Laczkowski, K., Tan, T., & Winter, M. (2019, October 17). The numbers behind successful transformations. McKinsey Insights. Retrieved from https://www.mckinsey.com/business-functions/transformation/our-insights/the-numbers-behind-successful-transformations

Lahrmann, G., Labusch, N., Winter, R., & Uhl, A. (2012). Management of large-scale transformation programs: State of the practice and future potential. Lecture Notes in Business Information Processing.

Lancefield, D. (2019). How to get your company’s people invested in transformation. PWC Strategy + Business. Retrieved from https://www.strategy-business.com/blog/How-to-get-your-companys-people-invested-in-transformation

Lawrence, P., & Lorsch, J. (1967). Organization and environment. Harvard Business School Press.

Lemon, K., & Verhoef, P. (2016). Understanding customer experience throughout the customer journey. Journal of Marketing 80(6), 69-96. https://doi.org/10.1509/jm.15.0420

Lessl, M., Trill, H., & Birkinshaw, J. (2018). Fostering employee innovation at a 150-year-old company. Harvard Business Review.

Levitt, T. (1960). Marketing myopia. Harvard Business Review.

Levy, A. (1986). Second-order planned change: Definition and conceptualization. Organizational Dynamics 15(1), 19-23. https://doi.org/10.1016/0090-2616(86)90022-7

Litré, P., Michels, D., Walter, S., & Burke, M. (2018). Soul searching: True transformations start within. Bain & Company. Retrieved from https://media.bain.com/Images/BAIN_BRIEF_Soul_Searching_True_Transformations_Start_Within.pdf

Lovallo, D., & Sibony, O. (2010, March 1). The case for behavioral strategy. McKinsey Quarterly. Retrieved from https://www.mckinsey.com/business-functions/strategy-and-corporate-finance/our-insights/the-case-for-behavioral-strategy

Love, P. E. D., & Gunasekaran, A. (1997). Process reengineering: A review of enablers. International Journal of Production Economics 50(2-3), 183-197. https://doi.org/10.1016/S0925-5273(97)00040-6

Malik, S. A., & YeZhuang, T. (2006). Execution of continuous improvement practices in Spanish and Pakistani industry: A comparative analysis. 2006 IEEE International Conference on Management of Innovation and Technology 2. http://dx.doi.org/10.1109/ICMIT.2006.262323

Maor, D., Reich, A., & Yocarini, L. (2017). The people power of transformations. McKinsey Insights. Retrieved from https://www.mckinsey.com/~/media/mckinsey/business%20functions/people%20and%20organizational%20performance/our%20insights/the%20people%20power%20of%20transformations/the-people-power-of-transformations.pdf

March, J. (1991). Exploration and exploitation in organizational learning. Organization Science 2(1). https://doi.org/10.1287/orsc.2.1.71

Margaret, E., & Erstad, M. (1997). Empowerment and organizational change. International Journal of Contemporary Hospitality Management 9(7). https://doi.org/10.1108/09596119710190976

Markey, R., & Springer, T. (2017, July 25). The future of feedback: Sometimes you don’t have to ask advanced analytics can predict when a customer is happy (or not)—and then help you take action. Bain & Company. Retrieved from https://www.bain.com/insights/the-future-of-feedback-sometimes-you-dont-have-to-ask/

Matt, C., Hess, T., & Benlian, A. (2015). Digital transformation strategies. Business & Information Systems Engineering 57, 339–343. https://doi.org/10.1007/s12599-015-0401-5

McAfee, A. (2009). Enterprise 2.0: New collaborative tools for your organization's toughest challenges. Harvard Business Press.

McAfee, A., Brynjolfsson, E., & Dearstyne, B. (2012). Big Data's management revolution: Interaction. Harvard Business Review.

McDonald, M. (2012). Digital strategy does not equal IT strategy. Harvard Business Review.

McGrath, R. G. (2013). The end of competitive advantage: How to keep your strategy moving as fast as your business. Harvard Business Review Press.

McKeown, I., & Philip, G. (2003). Business transformation, information technology and competitive strategies: Learning to fly. International Journal of Information Management 23(1), 324. https://doi.org/10.1016/S0268-4012(02)00065-8

Meyer, J., & Rowan, B. (1977). Institutionalized organizations: Formal structure as myth and ceremony. American Journal of Sociology 83(2), 340-363.

Miles, R., Snow, C., Meyer, A., & Coleman, H. (1978). Organizational strategy, structure, and process. Academy of Management Review 3(3). https://doi.org/10.5465/AMR.1978.4305755

Miles, R. (2010). Accelerating corporate transformations (don't lose your nerve!). Harvard Business Review. Milgrom, P., & Roberts, J. (1990). The economics of modern manufacturing - Technology, strategy, and organization. American Economic Review.

Milgrom, P., & Roberts, J. (1995). Complementarities and fit: Strategy, structure, and organizational change in manufacturing. Journal of Accounting & Economics 19(2-3), 179-208. https://doi.org/10.1016/0165-4101(94)00382-F

Millhiser, A., Art, K. (2019, February 6). Inside Symantec tech transformation. PWC Strategy + Business. Retrieved from https://www.strategy-business.com/article/Inside-Symantecs-Tech-Transformation

Mintzberg, H. (1979). The structuring of organizations : A synthesis of the research. Prentice-Hall.

Mintzberg, H., Ghoshal, S., Lampel, J., & Quinn, J. B. (2003). The strategy process: concepts, contexts, cases. Pearson education.

Mohr, N., & Hürtgen, H. (2018, April 27). Achieving business impact with data. McKinsey Insights. Retrieved from https://www.mckinsey.com/business-functions/mckinsey-analytics/our-insights/achieving-business-impact-with-data

Moore, G. (1998). Cramming more components onto integrated circuits. Proceedings of the IEEE 86(1), 82-85. https://doi.org/10.1109/jproc.1998.658762

Morgan, A., & Barden, M. (2015). A beautiful constraint: how to transform your limitations into advantages, and why it's everyone's business. John Wiley & Sons.

Mourkogiannis, N. (2007). Purpose: The starting point of great leadership. Leader to Leader 2007(4), 26-32. https://doi.org/10.1002/ltl.228

Muzyka, D., De Koning, A., & Churchill, N. (1995). On transformation and adaptation: Building the entrepreneurial corporation. European Management Journal 13(4), 346362. https://doi.org/10.1016/0263-2373(95)00029-K

Nagy, D., Schuessler, J., & Dubinsky, A. (2016). Defining and identifying disruptive innovations. Industrial Marketing Management 57, 119126. https://doi.org/10.1016/j.indmarman.2015.11.017

Nejatian, M., Nejati, M., Zarei, M. H., & Soltani, S. (2013). Critical enablers for knowledge creation process: Synthesizing the literature. Global Business & Management Research. http://hdl.handle.net/11311/978582

Newman, V. (2011). Power house: Strategic knowledge management: Insights, practical tools & techniques. Knowledgeworks books.

Nielsen, A., Uhlaner, R., Wiseman, B. (2012). Creating value through M&A and divestiture. McKinsey Quarterly. Retrieved from https://www.mckinsey.com/~/media/mckinsey/industries/semiconductors/our%20insights/winning%20through%20m%20and%20a%20deal%20making%20in%20the%20semiconductor%20sector/creating_value_through_m_and_a_and_divestiture.pdf

Nunes, P., & Breene, T. (2011). Jumping the S-curve : how to beat the growth cycle, get on top, and stay there. Harvard Business Review Press.

O’Connor, G., & DeMartino, R. (2006). Organizing for radical innovation: An exploratory study of the structural aspects of RI management systems in large established firms. Journal of Product Innovation Management 23(6), 475-497. https://doi.org/10.1111/j.1540-5885.2006.00219.x

Osterwalder, A., & Pigneur, Y. (2010). Business model generation: a handbook for visionaries, game changers, and challengers. John Wiley & Sons.

Padhi, A., Dhawan, R., Wisemann, B., Küderli, P., Baumgartner, T., Heid, B., Schlindwein, J., & Wang, A. (2018, March). Disruptive forces in the industrial sectors. McKinsey Insights. Retrieved from https://www.mckinsey.com/~/media/mckinsey/industries/automotive%20and%20assembly/our%20insights/how%20industrial%20companies%20can%20respond%20to%20disruptive%20forces/disruptive-forces-in-the-industrial-sectors.pdf

Palmer, V. S. (2001). Inventory management KAIZEN. Proceedings 2nd International Workshop on Engineering Management for Applied Technology. EMAT 2001.

Pascale, R., Millemann, M., & Gioja, L. (1997). Changing the way we change. Harvard Business Review 75(6), 126. https://www.researchgate.net/publication/13122913_Changing_the_way_we_change?enrichId=rgreq-6cf9831dd6caf7cedfff3f5a92514292-XXX&enrichSource=Y292ZXJQYWdlOzEzMTIyOTEzO0FTOjExMDA3MzEwNzk4MDI4OEAxNDAzMjU0ODgyNTQ0&el=1_x_2&_esc=publicationCoverPdf

Peña, M. (2018, December 14). Finding talent and speed to transform a credit-card company into a digital native. McKinsey Insights. Retrieved from https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/finding-talent-and-speed-to-transform-a-credit-card-company-into-a-digital-native

Perkin, N., & Abraham, P. (2017). Building the agile business through digital transformation. Kogan Page Publishers.

Pfeffer, J., & Salancik, G. (1978). The external control of organizations: A resource dependence perspective. Stanford University Press.

Pine, J., & Gilmore, J. (2009). The experience economy: Work is theatre & every business a stage. SGB.

Polacco, A., & Backes, K. (2018). The Amazon Go concept: Implications, applications, and sustainability. Journal of Business & Management 24(1), 79-92.

Porter, M. E. (1989). From competitive advantage to corporate strategy. In Readings in Strategic Management. Springer.

Porter, M. E. (1997). Competitive strategy. Measuring Business Excellence 1(2). https://doi.org/10.1108/eb025476

Porter, M., & Siggelkow, N. (2008). Contextuality within activity systems and sustainability of competitive advantage. Academy of Management Perspectives 22(2). https://doi.org/10.5465/AMP.2008.32739758

Prahalad, C. K., & Hamel, G. (1990). The core competence of the corporation. Harvard Business Review.

Prahalad, C. K., & Hart, S. (2002, January 10). The fortune at the bottom of the pyramid. PWC Strategy + Business. Retrieved from https://www.strategy-business.com/article/11518

Prahalad, C. K., & Oosterveld, J. (1999). Transforming internal governance: The challenge for multinationals. Sloan Management Review.

Prats, J., & Siota, J. (2019). How corporations can better work with startups. Harvard Business Review.

Prescott, J. (1986). Environments as moderators of the relationship between strategy and performance. Academy of Management Journal 29(2), 329-346. https://doi.org/10.5465/256191

Puccinelli, N., Goodstein, R., Grewal, D., Price, R., Raghubir, P., & Stewart, D. (2009). Customer experience management in retailing: Understanding the buying process. Journal of Retailing 85(1), 15-30. https://doi.org/10.1016/j.jretai.2008.11.003

Raisch, S., & Birkinshaw, J. (2008). Organizational ambidexterity: Antecedents, outcomes, and moderators. Journal of Management 34(3), 375409. https://doi.org/10.1177/0149206308316058 Ransbotham, S., Khodabandeh, S., Fehling, R., LaFountain, B., & Kiron, D. (2019). Winning With AI. MIT Sloan Management Review. Ready, D. (2018). The enabling power of trust. Sloan Management Review.

Ries, E. (2011). The lean startup: How constant innovation creates radically successful businesses. Portfolio Penguin.

Rigby, D., Sutherland, J., & Noble, A. (2018). Agile at scale. Harvard Business Review.

Rivkin, J. (2000). Imitation of complex strategies. Management Science 46(6). https://doi.org/10.1287/mnsc.46.6.824.11940

Rivkin, J., & Siggelkow, N. (2003). Balancing search and stability: Interdependencies among elements of organizational design. Management Science 49(3). https://doi.org/10.1287/mnsc.49.3.290.12740

Roberts, E., & Berry, C. (1985). Entering new businesses: Selecting strategies for success. Sloan Management Review.

Rochet, J. C., & Tirole, J. (2003). Platform competition in two-sided markets. Journal of the European Economic Association 1(4), 990-1029. https://doi.org/10.1162/154247603322493212

Rochford, L., & Rudelius, W. (1992). How involving more functional areas within a firm affects the new product process. Journal of Product Innovation Management 9(4), 287-299. https://doi.org/10.1111/1540-5885.940287

Rogers, D. (2016). The digital transformation playbook: Rethink your business for the digital age. Columbia University Press.

Roome, N., & Louche, C. (2016). Journeying toward business models for sustainability. Organization & Environment 29(1), 11-35. https://doi.org/10.1177/1086026615595084

Russo, M., & Albert, M. (2018, July 27). How IoT data ecosystems will transform B2B competition. BCG Perspective. Retrieved from https://www.bcg.com/en-in/publications/2018/how-internet-of-things-iot-data-ecosystems-transform-b2b-competition

Sackmann, S., Eggenhofer-Rehart, P., & Friesl, M. (2009). Sustainable change: Long-term efforts toward developing a learning organization. Journal of Applied Behavioral Science 45(4), 521-549. https://doi.org/10.1177/0021886309346001

Sah, R. K., & Stiglitz, J. (1985). Human fallibility and economic organization. American Economic Review.

Saleh, T., Brock, J., Yousif, N., & Luers, A. (2013, July 23). The age of digital ecosystems: Thriving in a world of big data. BCG Perspective. Retrieved from https://www.bcg.com/en-ch/publications/2013/technology-industries-digital-ecosystems-thriving-world-big-data

Sammut-Bonnici, T., & Wensley, R. (2002). Darwinism, probability and complexity: Market-based organizational transformation and change explained through the theories of evolution. International Journal of Management Reviews 4(3), 291-315. https://doi.org/10.1111/1468-2370.00088

Sanchez, P. (2018). The secret to leading organizational change is empathy. Harvard Business Review.

Schallmo, D., & Williams, C. (2018). Digital transformation now!: Guiding the successful digitalization of your business model. Springer.

Schein, E. (1985). Organizational culture and leadership. John Wiley & Sons.

Schein, E., & Schein, P. (2018). Humble leadership: The power of relationships, openness, and trust. Berrett-Koehler Publishers.

Schmitt, B. (1999). Experiential marketing. Journal of Marketing Management 15(1-3). https://doi.org/10.1362/026725799784870496

Schmitt, B. (2010). Customer experience management: A revolutionary approach to connecting with your customers. John Wiley & Sons.

Schoemann, S. (2018). It’s time to rethink how you execute your digital business model. ATKarney.

Schroeder, D. M., & Robinson, A. G. (1991). America's most successful export to Japan: continuous improvement programs. MIT Sloan Management Review.

Schumpeter, J. (1942). Capitalism, socialism, and democracy. Harper & Brothers.

Sebastian, I., Ross, J., Beath, C., Mocker, M., Moloney, K., & Fonstad, N. (2017). How big old companies navigate digital transformation. MIS Quarterly Executive.

Seelos, C., & Mair, J. (2007). Profitable business models and market creation in the context of deep poverty: A strategic view. Academy of Management Perspectives 21(4). https://doi.org/10.5465/amp.2007.27895339

Senge, P. M. (1990). The fifth discipline. Measuring Business Excellence.

Shafer, S., Smith, H. J., & Linder, J. (2005). The power of business models. Business Horizons 48(3) 199-207. https://doi.org/10.1016/j.bushor.2004.10.014

Siegal, W., Church, A., Javitch, M., Waclawski, J., Burd, S., Bazigos, M., Yang, T. F., Anderson-Rudolph, K., & Burke, W. W. (1996). Understanding the management of change. Journal of Organizational Change Management 9(6). https://doi.org/10.1108/09534819610150521

Siggelkow, N. (2002). Misperceiving interactions among complements and substitutes: Organizational consequences. Management Science 48(7), 821-953. https://doi.org/10.1287/mnsc.48.7.900.2820

Siggelkow, N. 2011. Firms as systems of interdependent choices. Journal of Management Studies 48(5), 1126-1140. https://doi.org/10.1111/j.1467-6486.2011.01010.x

Simon, H. (1947). Administrative behavior. Macmillan Co.

Simon, H. (1955). A behavioral model of rational choice. Quarterly Journal of Economics 69(1), 99-118. https://doi.org/10.2307/1884852

Simon, H. (1991). Bounded rationality and organizational learning. Organization Science 2(1), 1-147. https://doi.org/10.1287/orsc.2.1.125

Sinfield, J., Calder, E., McConnell, B., & Colson, S. (2012). How to identify new business models. MIT Sloan Management Review.

Singh, J., House, R., & Tucker, D. (1986). Organizational change and organizational mortality. Administrative Science Quarterly 31(4), 587-611. https://doi.org/10.2307/2392965

Singh, J., & Lumsden, C. (1990). Theory and research in organizational ecology. Annual Review of Sociology 16, 161195. https://doi.org/10.1146/annurev.so.16.080190.001113

Slatter, S., & Lovett, D. (1999). Corporate turnaround. Penguin.

Sloan, A. (1963). My years with General Motors. Currency.

Slywotzky, A., Morrison, D., & Weber, K. (2001). How digital is your business? Currency.

Smith, M., & Telang, R. (2019). Netflix and the economics of bundling. Harvard Business Review

Snow, C., Fjeldstad, O., & Langer, A. (2017). Designing the digital organization. Journal of Organization Design 6(7). https://doi.org/10.1186/s41469-017-0017-y

Stiles, P., & Uhl, A. (2012). Meta management: Connecting the parts of business transformation. SAP Business Transformation Academy.

Swamy, N. (2020). The digital economy: New business models and key features. International Journal of Research in Engineering, Science and Management 3(7), 118-122. http://journals.resaim.com/ijresm/article/view/33

Taleb, N. (2005). The black swan: Why don't we learn that we don't learn. Random House.

Taylor, F. W. (1913). Scientific management. Routledge.

Teece, D. (2010). Business models, business strategy and innovation. Long Range Planning 43(2-3), 172-194. https://doi.org/10.1016/j.lrp.2009.07.003

Teece, D., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal

Teng, B. S. (2003). Collaborative advantage of strategic alliances: Value creation in the value net. Journal of General Management 29(2), 1-22. https://doi.org/10.1177%2F030630700302900201

Terwiesch, C., & Ulrich, K. (2009). Innovation tournaments: Creating and selecting exceptional opportunities. Harvard Business Press.

Thompson, J. (1967). Organizations in action: Social science bases of administrative theory. Routledge.

Thorne, M. (2000). Interpreting corporate transformation through failure. Management Decision 38(5). https://doi.org/10.1108/00251740010340481

TIBCO. (2016). Analytics that work: Deploying self-service and data visualization for faster decisions. Harvard Business Review.

Timmers, P. (1998). Business models for electronic markets. Electronic markets 8(2), 3-8. https://doi.org/10.1080/10196789800000016

Tripsas, M., & Gavetti, G. (2000). Capabilities, cognition, and inertia: Evidence from digital imaging. Strategic Management Journal 21(10-11), 1147-1161. https://doi.org/10.1002/1097-0266(200010/11)21:10/11%3C1147::AID-SMJ128%3E3.0.CO;2-R

Troilo, G., De Luca, L., & Guenzi, P. (2017). Linking data‐rich environments with service innovation in incumbent firms: A conceptual framework and research propositions. Journal of Product Innovation Management 34(5), 617-639. https://doi.org/10.1111/jpim.12395

Tushman, M., & Nadler, D. (1986). Organizing for innovation. California Management Review 28(3), 74-92. https://doi.org/10.2307/41165203

Tversky, A., & Kahneman, D. (1978). Judgment under uncertainty: Heuristics and biases. In P. Diamond & M. Rothschild (Eds.), Uncertainty in Economics. Academic Press.

Utterback, J. (1996). Mastering the dynamics of innovation: How companies can seize opportunities in the face of technological change. Long Range Planning 29(6), 908-909. https://doi.org/10.1016/S0024-6301(97)82840-3

Vanhaverbeke, W., Van de Vrande, V., & Chesbrough, H. (2008). Understanding the advantages of open innovation practices in corporate venturing in terms of real options. Creativity & Innovation Management 17(4), 251-258. https://doi.org/10.1111/j.1467-8691.2008.00499.x

Venkatraman, N. (1994). IT-enabled business transformation: From automation to business scope redefinition. Sloan Management Review 35, 73.

Vicari, S., & Troilo, G. (2000). Organizational creativity: A new perspective from cognitive systems theory. Springer.

Von Hippel, E. (2005). Democratizing innovation: The evolving phenomenon of user innovation. Journal für Betriebswirtschaft 55(1), 63-78. https://doi.org/10.1007/s11301-004-0002-8

Webb, A. (2020, March 10). The 11 sources of disruption every company must monitor. MIT Sloan Management Review. Retrieved from https://sloanreview.mit.edu/article/the-11-sources-of-disruption-every-company-must-monitor/

Weber-Rymkovska, J., Bhaiji, M., Rassloff, J., Zinke, C. (2017). Strategic alliances: a real alternative to M&A? Driving growth through strategic alliances. KPMG. Retrieved from https://assets.kpmg/content/dam/kpmg/xx/pdf/2017/11/strategic-alliances-toolkit.pdf

Westerman, G. (2019). The first law of digital innovation. MIT Sloan Management Review.

Westerman, G., Calméjane, C., Bonnet, D., Ferraris, P., & McAfee, A. (2011). Digital transformation: A roadmap for billion-dollar organizations. MIT Center for Digital Business and Capgemini Consulting. Retrieved from https://www.capgemini.com/wp-content/uploads/2017/07/Digital_Transformation__A_Road-Map_for_Billion-Dollar_Organizations.pdf

Westerman, G., Tannou, M., Bonnet, D., Ferraris, P., & McAfee, A. (2012). The digital advantage: How digital leaders outperform their peers in every industry. MIT Sloan Management and Capgemini Consulting, MA. Retrieved from https://www.capgemini.com/wp-content/uploads/2017/07/The_Digital_Advantage__How_Digital_Leaders_Outperform_their_Peers_in_Every_Industry.pdf.

Whittington, R., Pettigrew, A., Peck, S., Fenton, E., & Conyon, M. (1999). Change and complementarities in the new competitive landscape: A European panel study, 1992-1996. Organization Science 10(5), 519-690. https://doi.org/10.1287/orsc.10.5.583 Wilkins, A., & Ouchi, W. (1983). Efficient cultures: Exploring the relationship between culture and organizational performance. Administrative Science Quarterly 28(3), 468481. https://doi.org/10.2307/2392253

Williamson, O. (1985). The economic institutions of capitalism: Firms, markets, relational contracting. University of Illinois at Urbana-Champaign's Academy for Entrepreneurial Leadership Historical Research Reference in Entrepreneurship. SSRN.

Wilson, R., Mezey, M. K., & Nielsen, N. (2013). Anti-heroes, The hidden revolution in leadership & change. OSCA.

Winter, S., & Nelson, R. (1982). An evolutionary theory of economic change. University of Illinois at Urbana-Champaign's Academy for Entrepreneurial Leadership Historical Research Reference in Entrepreneurship. SSRN.

Wixom, B., & Owens, L. (2019). Digital data monetization capabilities. MIT CISR.

Woerner, S., & Weill, P. (2021). Update on the four pathways to future ready. MIT CISR.

Woodward, J. (1965). Industrial Organization: Theory and Practice. Oxford University Press.

Wright, T. P. (1936). Factors affecting the cost of airplanes. Journal of the Aeronautical Sciences 3(4), 122-128. https://doi.org/10.2514/8.155

Zenger, J., & Folkman, J. (2019). The 3 elements of trust. Harvard Business Review.

Zott, C., & Amit, R. (2013). The business model: A theoretically anchored robust construct for strategic analysis. Strategic Organization 11(4), 403-411. https://doi.org/10.1177/1476127013510466

Zott, C., Amit, R., & Massa, L. (2011). The business model: Recent developments and future research. Journal of Management 37(4), 1019-1042. https://doi.org/10.1177/0149206311406265