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Assessing the Technical Efficiency and Total Productivity of the Akwa Ibom Water Company Limited, Akwa Ibom State, Nigeria

Ubi-Abai, Itoro (2024): Assessing the Technical Efficiency and Total Productivity of the Akwa Ibom Water Company Limited, Akwa Ibom State, Nigeria.

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Abstract

This study assessed the technical efficiency and total productivity of the Akwa Ibom Water Company Limited, Akwa Ibom state, Nigeria using the ex post facto research design. The study described critical input and output variables of the water company; and utilized the Data Envelopment Analysis (DEA) to carry out technical efficiency and productivity analysis on 20 locations of the Akwa Ibom Water Company Limited. The data comprise the inputs: Staff Strength, the Capacity of the Production System and the Actual Collected Revenue; and the output, Volume of Water Distributed. The data are sourced from the Monitoring and Evaluation Unit Monthly Analysis Report of the Akwa Ibom Water Company Limited spanning 2020 to 2023. The constant return to scale (crs) model revealed that the 20 water facilities were inefficient and the malmquist summary revealed that their total productivities were not optimal. It was recommended among others that the Akwa Ibom Water Company Limited needs to improve its output by 48.5% for 2020, 28.9% for 2021, 14.8% for 2022 and 15.1% for 2023. The study recommends that the State government should make adequate water management laws and give the Akwa Ibom Water Company Limited the mandate to enforce such laws. Adequate funding should be provided to aid the water company replace damaged water pipelines. Adequate power supply should be provided to ensure the water company operates efficiently.

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