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Perceived Impacts of Technology Use on the Productivity of US Manufacturing Businesses

Gabe, Todd and Hunt, Elinor and Crawley, Andrew (2024): Perceived Impacts of Technology Use on the Productivity of US Manufacturing Businesses.

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Abstract

This paper examines the perceived effects of technology use on the employment, revenue, and productivity of US manufacturers. Results from a 2023 survey of US manufacturers (n=268) show that 48% of the surveyed businesses perceive that technology use has “no effect” on employment, 16% perceive positive impacts and 12% feel that technology use lowers the number of workers employed by the business. By contrast, only 21% of the surveyed US manufacturing businesses believe that technology use has no effect on the company’s annual revenue, 50% perceive positive impacts, while just 5% feel that technology use has a negative impact on revenue. Taken together, survey results suggest that technology use increases the productivity of a hypothetical US manufacturing business by an average of 9.2%. When companies that do not use technology are removed from the analysis, the perceived positive impact of technology use on productivity rises to an average of 12.1%. Future research will take a more in-depth look at the effects of technology on manufacturing productivity, with a focus on the differential impacts of specific types of technology.

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