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Global Digitalization of Tax Administration: Lessons for Cameroon

Mua, Kelly Kingsley and Kouam, Sonia and Kouam, Henri (2025): Global Digitalization of Tax Administration: Lessons for Cameroon. Published in: Open Access Journal of Business and Economics , Vol. 1, No. 2 (3 March 2025): pp. 1-12.

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Abstract

Digitalization is an essential tool for the delivery of public services. The emergence of such services has taken the form of electronically mediated services such as e-taxation or e-filing. The process of digitization has equally seen the emergence of better information, better systems, and better policies, which will improve transparency, accountability, and governance whilst boosting tax revenues in Cameroon. Additionally, fiscal policy can be more targeted, achieving specific objectives such as supporting domestic demand, boosting fixed business investment, not least introducing and expanding a social safety net. The paper concludes with recommendations that enhance transparent revenue collection, streamline administrative procedures, and bolster governance. The ultimate findings are that Digitization will facilitate access to the tax base, broaden it, and enable more agile fiscal policies designed to bolster incomes, consumption, and investment.

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