Hurbean, Luminita (2008): Issues with implementing ERP in the public administration.
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Abstract
As governments work to transform their environments from an internal resource optimization to a process integration and external collaboration focus, integrated systems stand at the forefront of solutions that will achieve this goal. Enterprise Resource Planning (ERP) is proven to significantly increase efficiency, improve information access, reduce total cost of ownership, and help government achieve the highest levels of accountability and constituent service. Yet implementing ERP in a manner that achieves its promises is no easy task. Public sector organizations often rationalize their ERP modernization initiatives within the context of budgetary constraints and are faced with multiple ERP providers that, on the surface, are difficult to discern. In addition, adjudicating between competing ERP solutions on their functional merit is not only difficult because of the complexity of ERP systems, but it is further complicated by the intricacy of the government acquisition process. Therefore, it is particularly important that the business value be sold at the executive and political levels of government and, to be successful, that government embeds the ERP solution within its culture and processes. What's more, the level of detailed analysis required to map functional requirements to ERP solutions is an arduous task that, even if done thoroughly, hasn't always delivered a successful implementation. In this article, we will address these issues by examining the evolution and shortcomings of ERP solutions; by defining the features and functionality needed to address government transformation; and by recommending the steps to take to position for success.
Item Type: | MPRA Paper |
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Original Title: | Issues with implementing ERP in the public administration |
English Title: | Issues with implementing ERP in the public administration |
Language: | English |
Keywords: | government, public organizations, ERP, integrated systems |
Subjects: | H - Public Economics > H8 - Miscellaneous Issues > H83 - Public Administration ; Public Sector Accounting and Audits O - Economic Development, Innovation, Technological Change, and Growth > O3 - Innovation ; Research and Development ; Technological Change ; Intellectual Property Rights > O33 - Technological Change: Choices and Consequences ; Diffusion Processes |
Item ID: | 14160 |
Depositing User: | Luminita Hurbean |
Date Deposited: | 19 Mar 2009 05:35 |
Last Modified: | 28 Sep 2019 20:12 |
References: | Davenport, T. (1993) – Process Innovation: Reengineering Work Through Information Technology, Harvard Business School Press, Boston Davenport, T. (1995) – Business Process Reengineering: Its Past, Present, and Possible Future, Harvard Business School Publishing Note No. 9-196-082, Boston Donovan, M. (1999) – Successful Implementation the First Time, in Midrange ERP, August edition Fotache D., Hurbean L. (2004) – Solutii informatice integrate pentru gestiunea afacerilor, Editura Economica, Bucuresti Heeks, R. (1999) – Reinventing Government in the Information Age: International practice in IT-enabled public sector reform, Routledge, Taylor & Francis Group Hossain L., Patrick J. D., Rashid M. (2002) – Enterprise Resource Planning: Global Opportunities and Challenges, Idea Group Publishing Johnson C. (2007) – Trends of Public Sector ERP: The Best Approach for Government, available at http://www.cgi.com/newsletters/april2007/erp_trends_1.shtml Miranda, R. (1999) – The Rise of ERP Technology in the Public Sector, in Government Finance Review, August, pp. 9-17 Morton, M. S. (1991) – The Corporation of the 1990s: Information Technology and Organizational Transformation, Oxford University Press, New York O'Leary D. E. (2000) – Enterprise Resource Planning Systems, Cambridge University Press Raymond L., Uwizeyemungu S., Bergeron F. (2006) – Motivations to implement ERP in e-government: an analysis from success stories, Electronic Government, an International Journal (EG), Vol. 3, No. 3 Stevens, John, McGowan, R. (1985) – Information Systems and Public Management, Praeger Publishers, New York |
URI: | https://mpra.ub.uni-muenchen.de/id/eprint/14160 |
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