Zounta, Stella and Bekiaris, Michail G. (2009): Cost-based Management and Decision Making in Greek Luxury Hotels. Published in: TOURISMOS: An International Multidisciplinary Journal of Tourism , Vol. 4, No. 3 (15 November 2009): pp. 205-225.
Download (126kB) | Preview
The use of cost accounting systems by hotel businesses is improving the quality of decision making. The development of theories on costing, combined with advances in information technology, has improved the theoretical capabilities of such systems. However, two questions remain largely unanswered: a) whether these theories lead to tangible improvements; and b) what are the variables that drive the success of cost accounting systems. Our research shows that hotel managers need to be convinced about the use and performance benefits of such systems in the decision making process.
|Item Type:||MPRA Paper|
|Original Title:||Cost-based Management and Decision Making in Greek Luxury Hotels|
|Keywords:||Cost Accounting, Decision Making, Luxury Hotels, Greece|
|Subjects:||M - Business Administration and Business Economics ; Marketing ; Accounting ; Personnel Economics > M1 - Business Administration
L - Industrial Organization > L8 - Industry Studies: Services > L83 - Sports ; Gambling ; Restaurants ; Recreation ; Tourism
M - Business Administration and Business Economics ; Marketing ; Accounting ; Personnel Economics > M4 - Accounting and Auditing
|Depositing User:||Evangelos Christou|
|Date Deposited:||28 Sep 2010 02:54|
|Last Modified:||24 Nov 2016 21:14|
Armitage, H.M. & Nickolson R. (1993). Activity based costing: a survey of Canadian practice. Society of Management Accountants of Canada, Issue Paper, No.3.
Bekiaris M. & Pinakoulaki, A. (2006). Considerations in the “all inclusive” packages taxation process, EuroChrie 2006 Congress, Thessaloniki, Conference Proceedings.
Blaney, P. & Joye, M. (1990). Counting the Costs. Charter, pp.46-47.
Brignall T., Fitzgerard, L., Silvestro, R. & Johnson, R. (1991). Product Costing in service organizations. Management Accounting Research, Vol. 2, No.2, pp.227-248.
Brignall S. (1997). A contingent rationale for cost system design in services. Management Accounting Research, Vol. 8, No.3, pp.325-346.
Chenhall, R. & Langfield-Smith, K. (1998). The relationship between strategic priorities, management techniques and management accounting: An empirical investigation using a systems approach. Accounting, Organizations and Society, Vol. 23, No.3, pp.243-264.
Cunningham, G.M. (1992). Management Control and Accounting Systems under Competitive Strategy. Accounting Auditing and Accountability Journal, Vol. 5, No.2, pp.85-102.
Drury, C., Braund, S., Osborne, P. & Tayles, M. (1993). A survey of management accounting practices in UK manufacturing companies. Chartered Association of Certified Accountants.
Drury, C. & Tayles, M. (1995). Issues arising from surveys of management accounting practice. Management Accounting Research, Vol. 6, pp.267- 280.
Fay, C., Rhoads, R. & Rosenblatt, R. (1976). Management Accounting for the hospitality service industry. Iowa, Brown Company Publishers.
Field, H. (2008). Career directions in financial management in the hospitality industry. In Accounting and Financial Management, Butterworth- Heinemann.
Frey, K. & Gordon, L.A. (1999). ABC, strategy and business unit performance. International Journal of Applied Quality Management, Vol. 2, No.1, pp.1-23.
Gosselin, M. (1997). The Effect of Strategy and Organizational Structure on the Adoption and Implementation of Activity- Based Costing. Accounting, Organizations and Society, Vol. 22, No.2, pp.105-122.
Green, F.B. & Amenkhienan, F.E. (1992). Accounting innovations: a cross sectional survey of manufacturing firms. Journal of Cost Management for the Manufacturing Industry, Vol. 6, No.1, pp.58-64.
Groot, T.L.C.M. (1999). Activity- based Costing in U.S. and Dutch food companies. Advances in Management Accounting, Vol. 7, pp.47-63.
Hall, J.A. (1998). Accounting Information Systems, 2nd ed., South-Western College Publishing.
Harris, P. & Brown, B. (1998). Research and Development in hospitality accounting and financial management. Hospitality Management, Vol. 17, No.1, pp.161-181.
Harris, P. ( 1992). Profit Planning. Oxford, Butterworth-Heinemann.
Harris, P. (1995). A development strategy for the hospitality operations management curriculum. International Journal of Contemporary Hospitality Management, Vol. 7, No.5, pp.29-32.
Hemmington, N. & King, C. (2000). Key Dimensions of outsourcing hotel food and beverage activities. International Journal of Contemporary Hospitality Management, Vol. 12, No. 4, pp.256-261.
Hilton, R., Maher, M. & Selto, K. (2000). Cost Management: Strategies for business Decisions. London, Mc Graw Hill Higher Education.
Horngren, C., Bhimani, A., Datar, S. & Foster, G. (1997). Management and Cost Accounting. New York, Prentice Hall.
Hyvonen, J. (2005). Adoption and benefits of management accounting systems: evidence from Finland and Australia. Advances in International Accounting, Vol.18, pp.97-120.
Jones, A. & Lockwood, P. (1995). Management of Hotels operations. London, Cassell.
Kennerley, M. & Neely, A. (2001). Enterprise Resource Planning: Analyzing the impact. Integrated Manufacturing Systems, Vol. 12, No.2, pp.103-113.
Kerremans, M., Theunisse, H. & Van Overloop, G. (1991). The impact of automation on cost accounting. Accounting Business Research, Spring, pp.147-155.
Kotas, R. (1982). The European Hotel: methodology for analysis of financial operations and identification of appropriate business strategy. Hospitality Management, Vol. 1, No.2, pp.79-84.
Kotas, R. (1997). Management Accounting for Hotels and Restaurants. London, Blackie Academic and Professional.
Kloock, J. & Schiller, U. (1997). Marginal Costing: cost budgeting and cost variance analysis. Management Accounting Research, Vol. 8, pp.299-323.
Laitinen, E.K. (1995) Management accounting in three types of Finnish firms: Challenges for management accounting. Unpublished research paper of Vaasa University.
Lukka, K. & Granlund, M. (1996). Cost Accounting in Finland: Current Practice and Trends of Development. The European Accounting Review, Vol. 5, No.1, pp.1-28.
Malmi, T. (1999). Activity based costing diffusion across organizations: an exploratory empirical analysis of Finnish firms. Accounting, Organizations and Society, Vol. 24, No.8, pp.649-672.
Mia, L. & Patiarb, A. (2001). The use of management accounting systems in hotels: an exploratory study. Hospitality Management, Vol. 20, pp.111-128.
Mongiello, M. & Harris, P. (2006). Management accounting and corporate management: insights into multinational hotel companies. International Journal of Contemporary Hospitality Management, Vol. 18, No.5, pp.364-379.
O’ Connor, N.G. & Martinsons, M.G. (2006). Management of information systems: Insights from accounting research. Information and Management, Vol. 43, pp.1014-1024.
Pellinen, J. (2003). Making price decisions in tourism enterprises. Hospitality management, Vol. 22, No.3, pp.217-235.
Potter, G. & Scmidgall, R. (1999). Hospitality Management accounting: current problems and future oppsrtunities. Hospitality Mangement, Vol. 18, No.5, pp.387-400.
Rautajoki, P. (1995). Tuotta Uuuden Mittaus Ja Anslysointi Metalliteollisuudessa. Tampereen Teknillinen Korkeakkoulu, Tukimasraportteja.
Rom, A. & Rohde, C. (2007). Management Accounting and integrated information systems: A literature review. International Journal of Accounting Information Systems, Vol. 8, pp.40-68.
Rowe, M. (1993). If you can’t beat ’em, join ’em. Lodging Hospitality, pp.67-69.
Sharma, D.S. (2002). The differential effect of environmental dimensionality, size, and structure on budget system characteristics in hotels. Management Accounting Research, Vol. 13, pp.101-103.
Varkakis, K. (2003). Costing and Cost Analysis. Papazisi Publications, Athens (in Greek).
Venieris, G., Cohen, S. & Kaimenaki E. (2003). ABC in Greece, Adopters, Supporters and Deniers. Managerial Auditing Journal, Vol. 20, Issue 9, pp.981-1000.
Virtanen, K., Malmi, T., Vaivio, J. and Kasanen, E. (1996). Drivers of management accounting in Finland. In A. Bhimani (Eds.) Management Accounting: European Perspectives (pp. 218-241), Oxford: Oxford University Press.
Wijewardena, H. & Zoysa, A. (1999). A comparative analysis of management accounting practices in Australia and Japan: an empirical investigation. The International Journal of Accounting, Vol. 34, No.1, pp.49-70.