Heinkele, Christian and Pousttchi, Key (2004): Mobile Business in the Vending Industry. Published in: The Third International Conference on Mobile Business (ICMB) (2004): pp. 1-9.
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The business of operating vending machines substantially changes by the use of telemetry via wireless technologies. This technology enables operators to change their business processes from a fixed periodical to a needs-based operating and maintenance, generating efficiency and effectiveness added values. In addition, significant advantages can be achieved by real-time error reports, by analyzing and optimizing the product range and the profitability. The paper provides a general introduction in the vending market and the operating process. Based on this, drawbacks and opportunities of the use of mobile communication techniques in vending machines for a business process reengineering are discussed and criteria for the choice of telemetry-equipped vending machines’ locations are developed. The feasibility of the proposed concepts is examined with regard to the current technical state-of-the-art. Finally, conclusions are drawn and an outlook on the future of mobile vending is given.
|Item Type:||MPRA Paper|
|Institution:||University of Augsburg|
|Original Title:||Mobile Business in the Vending Industry|
|Keywords:||mobile business; mobile business processes; mobile BPR; vending industry; telemetry|
|Subjects:||M - Business Administration and Business Economics ; Marketing ; Accounting ; Personnel Economics > M2 - Business Economics > M21 - Business Economics|
|Depositing User:||PD Dr. Key Pousttchi|
|Date Deposited:||19. Jun 2007|
|Last Modified:||12. Feb 2013 04:13|