u, Gowri shankar and k, Keerthi (2010): The impact of stress on low level employees of star hotels with special reference to chennai. Published in: Share Journal of Multidisciplinary Research and Studies , Vol. Vol. 1, No. Oct-Dec. 2010 (30. October 2010): pp. 90-94.
Download (199kB) | Preview
Stress is normal parts of life that can either help us learn and grow or can cause us significant problems. It is a condition or feeling experienced when a person perceives that “demands exceed the personal and social resources the individual is able to mobilize.” The extra-organizational stress, organizational stress and group stress were perceived to be the stressful. The study helps to identify the level of stress, stress due to changing work place, sources of stress at work and provide suitable suggestions to reduce it. The study considering as descriptive study, the primary data’s are collected from the low level employees of Hotel Savera. The sample size is taken for the study is 113. The data are collected through scheduled that are having 28 questions. 5 point scale is used to find out the factors for stress. The statistical tool chi-square is used for analyzing the data. The major findings are Extra-organizational and group stress mostly affected the stress level the suggestions are made based on the findings. The management can reduce the stress among the employees through conducting various programs like vocational tours, cultural programs, sports, classes for yoga and meditations, meeting, and counseling.
|Item Type:||MPRA Paper|
|Original Title:||The impact of stress on low level employees of star hotels with special reference to chennai|
|English Title:||The impact of stress on low level employees of star hotels with special reference to chennai|
|Keywords:||stress; emotional intelligence; employees in hotel|
|Subjects:||O - Economic Development, Innovation, Technological Change, and Growth > O1 - Economic Development > O15 - Human Resources ; Human Development ; Income Distribution ; Migration|
|Depositing User:||gowri shankar U|
|Date Deposited:||05. Jul 2012 11:21|
|Last Modified:||11. Feb 2013 16:31|
Abdul Latif Salleh, Raida Abu Bakar, Wong Kok Keong, International Review of Business Research Papers Vol. 4 No.5 October-November 2008 Pp.64-73
Donald F.Parker and Thomas A. DeCotiis, Organizational determinants of job stress, Organizational Behavior and Human Performance, Vol 32, October 1983, Pages 160-177
Kk Bannered and Shivaji Banerjee HRM Review, The dynamics of corporate stress, Vol-7 Issue-5 May 2007 Pages 12-20
Dov Zohar, Analysis of job stress profile in the hotel industry, International Journal of Hospitality Management Vol -26, Issue 2, June 2007, Pages 421-434
Uma Sekaran, Research Methodology for Business, John wiley & sons publications, Fourth edition, 2007 6. www.netwellness.org