Keating, Byron W. (2008): Managing ethics in the tourism supply chain: The case of Chinese travel to Australia. Published in: International Journal of Tourism Research , Vol. 11, No. 4 (2009): pp. 403-408.
Download (168kB) | Preview
The purpose of this paper is to provide clues to industry and academia on how best to approach the challenge of managing ethics in the tourism supply chain. To achieve this objective, the paper provides a case study of how the Australian Government has responded to concerns about unethical practices in the tourism supply chain from China to Australia. A series of best practice recommendations are provided following a review of demand- and supply-side processes.
|Item Type:||MPRA Paper|
|Original Title:||Managing ethics in the tourism supply chain: The case of Chinese travel to Australia|
|English Title:||Managing ethics in the tourism supply chain: The case of Chinese travel to Australia|
|Keywords:||China outbound; unethical practices; ADS; group travel; Australia inbound|
|Subjects:||F - International Economics > F2 - International Factor Movements and International Business > F23 - Multinational Firms ; International Business
L - Industrial Organization > L8 - Industry Studies: Services > L83 - Sports ; Gambling ; Restaurants ; Recreation ; Tourism
|Depositing User:||Byron W. Keating|
|Date Deposited:||05. Aug 2012 00:02|
|Last Modified:||15. Feb 2013 15:40|
ABS. 2008. Overseas arrivals and departures, Australia (Cat.No.3401.0). Australian Government Bureau of Statistics: Canberra.
DITR. 2005. National Tourism Emerging Markets Strategy: China and India. Australian Government Department of Industry, Tourism and Resources: Canberra.
DFAT. 2005. Unlocking China’s Service Sector. Australian Government Department of Resources, Energy and Tourism: Canberra.
DRET. 2008a. ADS Focus Newsletter 7th Edition. Australian Government Department of Resources, Energy and Tourism: Canberra.
DRET. 2008b. Australian Tourism: State of the Industry Report. Australian Government Department of Resources, Energy and Tourism: Canberra.
DRET. 2008c. A Strengthened China ADS Scheme—Key Facts. Australian Government Department of Resources, Energy and Tourism: Canberra.
Dwyer L, King B, Prideaux B. 2007. The effects of restrictive business practices on Australian inbound package tourism. Asia Pacific Journal of Tourism Research 12(1):47-64.
Kim S, Guo Y, Agrusa J. 2005. Preference and position analyses of overseas destinations by mainland Chinese outbound pleasure tourists. Journal of Travel Research. 44:212-220.
King B, Dwyer L, Prideaux B. 2006. An evaluation of unethical business practices in Australia’s China inbound tourism market. International Journal of Tourism Research 8: 127-142.
PRC. 2008. 1st organized group travel to U.S. starts. http://www.gov.cn/misc/2008-06/18/content_1019777.htm, Accessed 20 August 2008.
Tourism Australia. 2008. China Monthly Market Report December 2007/January 2008. http://www.tourism.australia.com/content/MRRs/2007/Dec/china_mmr_Dec07.pdf, Accessed 20 August 2008.
TRA. 2008. Tourism Forecasting Committee Forecast 2008 Issue 1. Tourism Research Australia: Canberra.