Munich Personal RePEc Archive

Employee engagement of managerial staff in hospitals - An Indian pilot study

J, Swaminathan and S, Aramvalarthan (2013): Employee engagement of managerial staff in hospitals - An Indian pilot study. Published in: Journal of Business & Management ( COES&RJ - J BM) , Vol. 1, No. 1 st July 2013 (July 2013): pp. 166-174.


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Employee engagement is a state of emotional and intellectual involvement that employees have in an organization. An engaged employee is aware of business context, and works with colleagues to improve performance within the job for the benefit of the organization. It is a positive attitude held by the employees towards the organization and its values. This study focused on how employee engagement is an antecedent of job involvement and what should the management of hospitals do to make their managers engaged. This study conducted was to find out the levels of employee engagement, the drivers of it, which includes Employee Empowerment, Communication, Team Work, Training and Development,Recognition, Leadership Quality, and Work Life Balance to analyze their impact and to offer suggestions to improve the same. The study adopted non-probability sampling using systematic method to collect primary data. The samples of the study constituted 100 managerial staff from various hospitals in Nagapattinam District, Tamil Nadu, India. Anova,Chi square and Paired t test were employed in the analysis of data. The results of the study indicated that the Employee Engagement of Managerial Staff in Hospitals of Nagapattinam District is moderate and Recognition helps to attain Employee Engagement.. The hospitals should concentrate on dimensions like Recognition and Team work to improve Employee Engagement of the hospitals.

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