Munich Personal RePEc Archive

A study on job satisfaction and morale of commercial banks in Bangladesh

Islam, Jamal and Mohajan, Haradhan and Datta, Rajib (2011): A study on job satisfaction and morale of commercial banks in Bangladesh. Published in: International Journal of Economics and Research , Vol. 3, No. 4 (31 August 2012): pp. 152-172.

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In today’s changing world the business environment is changing rapidly. The emergence of e-commerce and development of information and technology plays a significant role in the nature of work as well as their attitude towards the organization. We have been experiencing a tremendous growth in banking sector of Bangladesh during the last decade of the twentieth century. Private commercial bank plays a vital role in the overall development of our economy. Though it is a challenging profession, people working in this sector have increased notably during last few years. In recent time banking sectors have become the first choice for career development. In consideration of that factor, this study investigates job satisfaction among employees of all public and private commercial bank limited. The research method used an anonymous survey that was voluntarily completed and returned to the researcher. The study determined that morale and job satisfaction plays a vital role in overall performance of the employees in the workplace. The study also determined that social status, supportive colleagues and feeling secure about the job were the top three best reasons for working in the banks. It was also determined that pay, decision making authority, and promotional policy were the three top priorities for improving the work environment.

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