Munich Personal RePEc Archive

Metody dostarczania towarów przez polskie sklepy internetowe – wyniki badań

Chodak, Grzegorz (2013): Metody dostarczania towarów przez polskie sklepy internetowe – wyniki badań. Published in: Gospodarka Materiałowa & Logistyka No. 6 (June 2013): pp. 21-32.

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Abstract

In this article the results of surveys realized in 607 Polish e-shops were presented. First part of this word characterizes online stores in the context of number of purchases. The main part of article shows the analysis concerning methods of delivering purchases in Polish online stores. The comparison with previous research conducted in 2010, concerning the market share of courier companies was presented. The results of evaluation of courier companies service quality and determinants of the choice of courier company were shown in the last part of this article.

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