Munich Personal RePEc Archive

Wirtualna inteligencja emocjonalna

Opolska, Agata and Karbowski, Adam and Cichocki, Michał (2009): Wirtualna inteligencja emocjonalna. Published in: e-mentor , Vol. 30, (2009): pp. 37-43.

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Surprisingly small number of research papers were devoted to virtual emotional intelligence that plays a significant role in the process of interpersonal communication enabled by ICT technologies. The following work is aimed at filling this research gap. The paper begins with a brief discussion of emotional intelligence concept. Further, the processes of intensifying virtualization in enterprise management are elaborated. Finally, the original model of virtual emotional intelligence has been proposed.

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