Munich Personal RePEc Archive

Human Errors in Decision Making

Mohamad, Shahriari and Aliandrina, Dessy and Feng, Yan (2005): Human Errors in Decision Making.

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The aim of this paper was to identify human errors in decision making process. The study was focused on a research question such as: what could be the human error as a potential of decision failure in evaluation of the alternatives in the process of decision making. Two case studies were selected from the literature and analyzed to find the human errors contribute to decision fail. Then the analysis of human errors was linked with mental models in evaluation of alternative step. The results of the study showed that five human errors occur in the evaluation of alternatives step; ignorance or neglect, overconfidence, underestimate, moral and fail to see, which led to un-achievement of objectives

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