Is the future of the ATM past?

Batiz-Lazo, Bernardo and Reese, Claudia (2008): Is the future of the ATM past?

Abstract

Just over 40 years ago the first cash dispensers became operational in the UK. From its modest beginnings this industry specific application evolved into the backbone of self service technology. In this article we consider their past and present to reflect on their future with the assistance of the so called ‘social construction of technology’ theory while supported by archival research and a summary of interviews with ‘actors’ in the UK. We tell how machine, functionality and shared networks will continue to interact in shaping the future of the cash dispensing market.

• Item Type: MPRA Paper
• Language: English
• Keywords: cash dispenser, ATM, payment systems, UK, networks, self-service market, multilateral interchange fee (MIF), LINK
• Subjects: L - Industrial Organization > L1 - Market Structure, Firm Strategy, and Market Performance > L14 - Transactional Relationships ; Contracts and Reputation ; Networks; N - Economic History > N2 - Financial Markets and Institutions > N24 - Europe: 1913-; L - Industrial Organization > L8 - Industry Studies: Services > L80 - General; G - Financial Economics > G2 - Financial Institutions and Services > G21 - Banks ; Depository Institutions ; Micro Finance Institutions ; Mortgages

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