A Global Vision over Benchmarking Process: Benchmarking Based Enterprises

Sitnikov, Catalina and Giurca Vasilescu, Laura (2008): A Global Vision over Benchmarking Process: Benchmarking Based Enterprises.

Abstract

Benchmarking uses the knowledge and the experience of others to improve the enterprise. Starting from the analysis of the performance and underlying the strengths and weaknesses of the enterprise it should be assessed what must be done in order to improve its activity. Using benchmarking techniques, an enterprise looks at how processes in the value chain are performed. The approach based on the vision “from the whole towards the parts” (a fragmented image of the enterprise’s value chain) reduces the focus of the benchmarking process of the enterprise. This is the reason why we introduce a new concept: “benchmarking based enterprises” (BBE). Accordingly to this, the enterprises, particularly corporations, gather common features, accept their industry leaders, adapt to their specific features and accept a new vision of benchmarking shifted “from part to the whole”.

• Item Type: MPRA Paper
• Language: English
• Keywords: benchmarking based enterprises, value chain, corporation, SME
• Subjects: L - Industrial Organization > L1 - Market Structure, Firm Strategy, and Market Performance; M - Business Administration and Business Economics ; Marketing ; Accounting ; Personnel Economics > M2 - Business Economics > M21 - Business Economics

References

Bogan, C.E., Michael, J. (2004), Benchmarking for Best Practices, Reiters

Boxwell, R. (1994), Benchmarking for a Competitive Advantage, McGraw Hill

Cassell, C. Nadin, S., Gray, M. O. (2001), "The Use and Effectiveness of Benchmarking in SMEs", Benchmarking: An International Journal, MCB UP Ltd Publisher, vol. 8, no. 3, pp. 212-222

Cooper, R.G., Kleinschmidt, E. J. (1995), Benchmarking the Firm’s Critical Success Factors in New Product Development, Journal of Product Innovation Management, Blackwell Publishing, Vol. 12, no. 5, pp. 347-391

De Noni, I., Orsi, L., Tavecchia, D. (2007), "Benchmarking for SMES: toward a competitive rating system", Working Paper Universita degli studi di Milano, nr. 42

Harper, K. (1996), Benchmarking: "International Clearinghouse Plays Matchmaker for Companies That Want to Improve", Arkansas Business, vol.9

Kyrö, P. (2003), "Revising the Concept and Forms of Benchmarking", Benchmarking: An International Journal, MCB UP Ltd Publisher, vol. 10, no. 3, pp. 210-225

Pervaiz Ahmed, K., Rafiq, M. (1998), "Integrated Benchmarking: a Holistic Examination of Select Techniques for Benchmarking Analysis", Benchmarking: An International Journal, MCB UP Ltd Publisher, vol. 5, no. 3, pp. 225-242

Stevenson, W. (1996), Productions/Operations Management, Irwin Publishing Company, 5th Edition

St-Pierre, J., Delisle, S. (2006), "An expert diagnosis system for the benchmarking of SMEs' performance", Benchmarking: An International Journal, vol. 13, no. 1-2, pp. 106-119

Welch, S., Mann, R. (2001), "The Development of a Benchmarking and Performance Improvement Resource", Benchmarking: An International Journal, MCB UP Ltd, vol. 8, no. 5, pp. 431-452