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Impact of Internal and External Factors Roa The Performance in Logistic Industry: A Case in Dhl

Jamil, Wan Nur Syarizzah (2019): Impact of Internal and External Factors Roa The Performance in Logistic Industry: A Case in Dhl.

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Abstract

The study’s aim is an attempt to determine the company performance DHL which involved two main factors of internal and external factors. These data were interpreted and collected DHL annual reports of five-year period from 2014 to 2018. There are four risks involved which are credit risk, operational risk, profitability, and market risk. Measurement of current ratio, quick ratio, average -collection period, debt to income ratio, operational ratio, and operating margin are used to examine the overall five years’ liquidity risk of DHL. Hence, to determine the relationship of these risk factors to the company performance, this study used profitability, credit risk, operational risk, market risk, gross domestic products (GDP), inflation, interest rate, exchange rate, stdv, and corporate governance index. SPSS system are used to do data analysis in which by implementing step wise method which apply the descriptive statistics, correlation, and model summary.

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