Dimitiradis, Efstathios D. and Kamenidou, Irene and Mamalis, Spyridon and Bara, Evangelia - Zoi (2018): The mediating effect of environmental policy on the relationship between satisfaction and loyalty in the hotel industry. Published in: TOURMAN 2018 Conference Proceedings, Rhodes: Greece (28 October 2018): pp. 74-83.
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