Iordache, Carmen and Ciochina, Iuliana and Decuseara, Razvan and Chitu, Ramona (2008): To know and satisfy tourist clients’ needs – a premise for achieving superior quality services. Published in:
Ciochina, Iuliana and Iordache, Carmen and Panoiu, Laura and Decuseara, Razvan (2008): The notion of “SERVICES” in modern economy.
Parpandel, Denisa Elena and Stanciulescu, Cecilia Gabriela and Ciochina, Iuliana and Iordache, Carmen and Rizea, Ionela Carmen (2009): Evoluţii şi semnificaţii ale operaţiunilor de franchising pe plan naţional şi internaţional.
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