Leogrande, Angelo and Magaletti, Nicola and Cosoli, Gabriele and Giardinelli, Vito and Massaro, Alessandro (2022): ICT Specialists in Europe.
Massaro, Alessandro and Magaletti, Nicola and Cosoli, Gabriele and Giardinelli, Vito and Leogrande, Angelo (2022): Text Mining Approaches Oriented on Customer Care Efficiency.
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