Liang, Pinghan (2013): Exit and voice: a game-theoretic analysis of customer complaint management. Forthcoming in: Pacific Economic Review , Vol. 13, No. 3 (July 2013)
Liang, Pinghan and Meng, Juanjuan (2013): Love me, love my dog: an experimental study on social connections and indirect reciprocity.
Liang, Pinghan (2013): Optimal delegation via a strategic intermediary.
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