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Boateng, Elliot and Amponsah, Mary and Serwaa-Adomako, Akosua (2014): Impact assessment of ATM on customer satisfaction of banks in Ghana:a case study of Kumasi,Ghana. Published in: ADRRI JOURNAL OF ARTS AND SOCIAL SCIENCES , Vol. 7, No. 7(1) (30 October 2014): pp. 21-30.
