Hasan, Syed Akif and Subhani, Muhammad Imtiaz and Osman, Ms. Amber (2012): Consumer Criteria for the Selection of an Islamic Bank: Evidence from Pakistan. Published in: International Research Journal of Finance and Economics (IRJFE) , Vol. 94, (2012)
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Pakistan is a moderate Islamic country, and Karachi its Financial Hub. The Islamic banking industry has seen an enormous growth in the past ten years in the space of Pakistan. This study is intended to observe the criteria of Islamic bank selection for the diversified consumers of Karachi, Pakistani. Ten factors which include Convenience, Quality of services by banks, Religious motives of consumers , Availability of ATM, Privacy & Confidentiality, Bank reputation & Image, Variety in financing options, High profit & Low service charges, Recommendations from friends & family and Friendly & Responsive attitude of banking staff have been taken to investigate the consumer’s criteria for selecting Islamic banking. The findings suggest that High profit & Low service charges is the most important factor followed by Religious motives and Quality of Service for selecting Islamic banking by consumers.
|Item Type:||MPRA Paper|
|Original Title:||Consumer Criteria for the Selection of an Islamic Bank: Evidence from Pakistan|
|English Title:||Consumer Criteria for the Selection of an Islamic Bank: Evidence from Pakistan|
|Keywords:||Islamic banking, religious motives, banking industry|
|Subjects:||G - Financial Economics > G2 - Financial Institutions and Services
D - Microeconomics > D1 - Household Behavior and Family Economics > D11 - Consumer Economics: Theory
|Depositing User:||Muhammad Imtiaz Subhani|
|Date Deposited:||31. Jul 2012 09:01|
|Last Modified:||12. Feb 2013 04:40|
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