Kumbhar, Vijay (2011): Factors affecting on customers’ satisfaction an empirical investigation of ATM service. Published in: INTERNATIONAL JOURNAL OF BUS INES S ECONOMICS AND MANAGEMENT RESEARCH , Vol. 2, No. 3 (01. March 2011): pp. 144-156.
Kumbhar, Vijay (2011): Structural equation modeling of eBankQual scale: a study of E-Banking in India. Published in: INTERNATIONAL JOURNAL OF BUS INES S ECONOMICS AND MANAGEMENT RESEARCH , Vol. 2, No. 5 (04. May 2011): pp. 18-32.