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Contemporary Change Management Practices and Its Relevance: Application of Maybank

ULLAH, NAZIM (2021): Contemporary Change Management Practices and Its Relevance: Application of Maybank.

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Abstract

The aim of the study is to analyzes and evaluates the application of contemporary change management practices and its relevance to a Malaysian bank, especially Malayan Banking Berhad. Three selected models namely Lewin, Three-step model, Bullock and Batten Planned Change, and Kotter’s Eight-Step Model are applied. The findings show that to be the leader in the region as well, Maybank needs to manage the people and change the organization accordingly. To the point, they have to divide the corporate strategy into short-term, medium-term, and long-term so that they can implement their action more promptly and get the outcome immediately. Policy recommendations are addressed.

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