Munich Personal RePEc Archive

The Role of Technology and Mobile Governance in Today’s Society: Analyzing How Apps Are Used in Governance

Clayton, Bernard (2022): The Role of Technology and Mobile Governance in Today’s Society: Analyzing How Apps Are Used in Governance. Published in: European Journal of Management Issues , Vol. 2, No. 3 (5 September 2022): pp. 9-16.

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In recent decades, democratic countries that are part of the globalized world have been striving to empower their citizens, and M-Governance has been viewed as a tool that will facilitate that process in a way that will be useful to them. Democracy is based on the belief that citizens should be able to access government services online at any time of the day, as well as being empowered by being able to do so. In this process, there are several pertinent issues that need to be addressed, including the privacy of citizen data and the sharing of that data across countries, as well as equal access to electronic services throughout the world. With the help of a critical discourse analysis, we explore the perception of mobile governance as a catalyst for empowering citizens in the global advancement towards electronic democracy on the basis of a critical discourse analysis. In developing countries where it is not possible for every citizen to access mobile governance, what role does mobile governance play in facilitating democracy? The deployment of m-governance could also assist the democratic process in a developing nation where each citizen's personal information is collected and used for security purposes to identify "potential extreme violence." As far as m-governance and democratic principles are concerned, they are unlikely to progress together or enable one another. It has also been suggested that democracy, or the ability to enable it, is the key to progress and stability in a country. In order to truly empower citizens, it may be necessary to consider a new concept of governance, one that utilizes ICTs and m-governance to reach every citizen in an adequate manner, without interfering with their rights to be themselves, but without violating their human rights in the interest of enabling democracy.

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