Repenser la Gestion des Connaissances à l’ère de l’IA Limites cognitives, tensions éthiques et enjeux organisationnels

Achy, Lahcen (2025): Repenser la Gestion des Connaissances à l’ère de l’IA Limites cognitives, tensions éthiques et enjeux organisationnels.

Abstract

In an era shaped by artificial intelligence, massive data flows, and growing organizational uncertainty, classical models of knowledge management (KM) are facing increasing limitations. Initially developed in relatively stable environments, these frameworks struggle to account for hybrid knowledge ecosystems, algorithmic mediation, and new cognitive tensions. This paper offers a critical and integrative reassessment of the main KM model families. It highlights key contemporary tensions, including knowledge reification, fragmentation of cognitive processes, and human deskilling. To address these challenges, the paper relies on the concept of composite cognitive ecology, which offers a new lens to understand the interplay between human and algorithmic agents in the production, transmission, and use of knowledge. The paper thus aims to open new avenues for research and action, fostering the emergence of organizations that are more learning-oriented, critical, and adaptive.

• Item Type: MPRA Paper
• English Title: Rethinking Knowledge Management in the AI Era: Cognitive Boundaries, Ethical Frictions, and Organizational Challenges
• Language: French
• Keywords: Knowledge Management, Artificial Intelligence, Organizational Learning, Cognitive Ecosystems, Uncertainty, Digital Transformation.
• Subjects: D - Microeconomics > D8 - Information, Knowledge, and Uncertainty > D83 - Search ; Learning ; Information and Knowledge ; Communication ; Belief ; Unawareness; L - Industrial Organization > L8 - Industry Studies: Services > L86 - Information and Internet Services ; Computer Software; M - Business Administration and Business Economics ; Marketing ; Accounting ; Personnel Economics > M1 - Business Administration > M15 - IT Management; O - Economic Development, Innovation, Technological Change, and Growth > O3 - Innovation ; Research and Development ; Technological Change ; Intellectual Property Rights > O33 - Technological Change: Choices and Consequences ; Diffusion Processes

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