Munich Personal RePEc Archive

Employee engagement practices in private hospitals: a cross sectional study in mayiladuthurai

Swaminathan, J. and Gowrishankar, U (2010): Employee engagement practices in private hospitals: a cross sectional study in mayiladuthurai. Published in: International Journal of Applied Management Research , Vol. 2, No. 1 (December 2010): pp. 171-173.

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Employee Engagement has become a hot topic in the world of human resources management.Employee Engagement is a state of emotional and intellectual involvement that employees have in an organization. The private hospitals in India have become the happening industry. The corporate culture has attracted many billions from abroad also in the form of medical tourism. The HR practices in these hospitals have a bearing on these revenue generation activities. This study conducted in five major hospitals of Mayiladuthurai town was to find out the levels of employee engagement, the drivers of it, to analyze their impact and to offer suggestions to improve the same. A structured questionnaire with 27 statements was administered to various non-medical employees across the hospitals. Simple mean score calculations are used as a prelude to a more elaborative study in the future. The findings show the cross section of hospitals has ratings at par with current international standards on the drivers of engagement.

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