Munich Personal RePEc Archive

Using Student Outcome Survey Data for institutional performance measurement

Fieger, Peter (2013): Using Student Outcome Survey Data for institutional performance measurement. Published in: Australian Vocational Education and Training Research Association Conference Archives 2013 , Vol. 16, No. 1 : pp. 1-10.

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This study investigates a possible methodology to create and apply a number of indicators to measure the institutional performance of training providers, using the 2011 Student Outcomes Survey. These indicators include the measurement of various types of student satisfaction and several labour market outcomes. Hierarchical regression models are then developed to ascertain the effect of TAFE institutions 1 on these outcomes and will take into account the prevailing labour market conditions in the local area of individual respondents. It will further be analysed whether bias inherent in the SOS has significant impact on the performance indicators under consideration. The paper concludes that there are measurable institutional effects even after adjusting for a number of significant covariates and survey bias. The quantification of these effects enables benchmarking and inter-institute comparisons.

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