Perception of Work and Commitment toward Employee Satisfaction on Non-Ministerial Government Agencies in Bandung Indonesia

Hardiyana, Aan and Yusup, Maulana and Sidharta, Iwan (2015): Perception of Work and Commitment toward Employee Satisfaction on Non-Ministerial Government Agencies in Bandung Indonesia. Published in: Journal of Knowledge Management, Economics and Information Technology. , Vol. 1, No. 6 (15 January 2016): pp. 1-15.

Abstract

Some research indicates the importance of comfort working in an organization, which is expected to provide job satisfaction and can improve work effectiveness. It is thus necessary role of organizational commitment in order to create a comfortable working environment so as to improve the behavior of employees in work efficiency. This study aims to determine the effect of the perception of the work, organizational commitment, and employee attitude and employee satisfaction. Exploratory research methods with data analysis techniques using Structural Equation Modeling, component-based Partial Least Squares (PLS). The number of respondents was 131 employees from non-Ministry of Government agencies in Bandung with data collection simple random sampling. The results showed that employee perceptions regarding significant effect on employee satisfaction and organizational commitment but no significant effect on employee attitudes, while significantly influence the organizational commitment and employee satisfaction. Simultaneously the test results prove that organizational commitment, attitude and employee satisfaction proved significant. This suggests that the need for the implementation of the organization's commitment to implement the working comfort for employees so that employee satisfaction can be improved as well as work more optimal effectiveness.

• Item Type: MPRA Paper
• Language: English
• Keywords: perception of work, organizational commitment, employee satisfaction
• Subjects: D - Microeconomics > D2 - Production and Organizations > D23 - Organizational Behavior ; Transaction Costs ; Property Rights; L - Industrial Organization > L2 - Firm Objectives, Organization, and Behavior > L21 - Business Objectives of the Firm; M - Business Administration and Business Economics ; Marketing ; Accounting ; Personnel Economics > M1 - Business Administration

References

Al-Tit, A. A., & Suifan, T. S. (2015). The Mediating Role of Job Characteristics in the Relationship between Organizational Commitment and Job Satisfaction. International Journal of Business and Management, 10(9), 215-222. http://dx.doi.org/10.5539/ijbm.v10n9p215.

Ajzen, I. (1991). The theory of planned behavior. Organizational behavior and human decision processes, 50(2), 179-211.

Chin, W. W. (1998). The partial least squares approach to structural equation modeling. Modern methods for business research, 295(2), 295-336.

Falkenburg, K., & Schyns, B. (2007). Work satisfaction, organizational commitment and withdrawal behaviours. Management Research News, 30(10), 708-723. DOI 10.1108/01409170710823430.

Faye, K., & Long, Y. (2014). The impact of job satisfaction in the relationships between workplace politics and work related outcomes and attitudes: evidence from organizations in Senegal. International Journal of Business and Management, 9(5), 160-168. doi:10.5539/ijbm.v9n5p160.

Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 39-50.

Fu, W., & Deshpande, S. P. (2014). The impact of caring climate, job satisfaction, and organizational commitment on job performance of employees in a China’s insurance company. Journal of Business Ethics, 124(2), 339-349. DOI 10.1007/s10551-013-1876-y.

Griffin, R. W., & Moorhead, G. (2013). Perilaku Organisasi: Manajemen Sumberdaya Manusia, Jakarta: Penerbit Salemba Empat.

Hall, D. T., & Schneider, B. (1972). Correlates of organizational identification as a function of career pattern and organizational type. Administrative Science Quarterly, 17(3), 340-350.

Jiang, J. Y., Sun, L. Y., & Law, K. S. (2011). Job satisfaction and organization structure as moderators of the effects of empowerment on organizational citizenship behavior: A self-consistency and social exchange perspective. International Journal of Management, 28(3), 675-693.

Joo, B. K., & Park, S. (2010). Career satisfaction, organizational commitment, and turnover intention: The effects of goal orientation, organizational learning culture and developmental feedback. Leadership & Organization Development Journal, 31(6), 482-500. DOI 10.1108/01437731011069999.

Lau, C. M., David, K. T., & Zhou, N. (2002). Institutional forces and organizational culture in China: Effects on change schemas, firm commitment and job satisfaction. Journal of International Business Studies, 33(3),533-550.

Martins, H., & Proença, T. (2012). Minnesota Satisfaction Questionnaire–Psychometric properties and validation in a population of Portuguese hospital workers. FEP Journal–Economics & Management: Working Paper,471,1-20.

McNeese-Smith, D. (1996). Increasing employee productivity, job satisfaction, and organizational commitment. Journal of Healthcare Management, 41(2), 160-175.

Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human resource management review, 1(1), 61-89.

Millner-Harlee, T. (2010). A Multiple Case Study Discovering Part-Time Faculties' Perceptions of Their Professional Needs, Working Conditions, Social Network, and Job Satisfaction at Three Community Colleges. Dissertation. George Washington University.

Mowday, R. T., Porter, L. W., & Steers, R. M. (2013). Employee—organization linkages: The psychology of commitment, absenteeism, and turnover. New York: Academic press.

Najafi, S., Noruzy, A., Azar, H. K., Nazari-Shirkouhi, S., & Dalvand, M. R. (2011). Investigating the relationship between organizational justice, psychological empowerment, job satisfaction, organizational commitment and organizational citizenship behavior: An empirical model. African Journal of Business Management, 5(13), 5241-5248, DOI: 10.5897/AJBM10.1505.

Newstrom, J. W., & Davis, K. (2002). Perilaku Dalam Organisasi, Jakarta: Erlangga.

Porter, L. W., Steers, R. M., Mowday, R. T., & Boulian, P. V. (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of applied psychology, 59(5), 603-609.

Reinardy, S. (2012). Job security, satisfaction influence work commitment. Newspaper Research Journal, 33(1), 54-70.

Rivai, V., & Sagala, E. J. (2013). Manajemen Sumber Daya Manusia dari Teori ke Praktek, Jakarta: Penerbit PT Rajagrafindo Persada.

Robbin, S. P., & Judge, T. A. (2011). Perilaku Organisasi (Organizational Behavior), Jakarta: Penerbit Salemba Empat.

Shieh, C. J. (2014). Effects of organizational commitment on career satisfaction of employees and work value in catering industry. Revista de Cercetare şi Intervenţie Socială, (46), 118-130.

Shragay, D., & Tziner, A. (2011). The generational effect on the relationship between job involvement, work satisfaction, and organizational citizenship behavior. Revista de Psicología del Trabajo y de las Organizaciones, 27(2), 143-157. http://dx.doi.org/10.5093/tr2011v27n2a6.

Sidharta, I., & Lusyana, D. (2014). Analisis faktor penentu kompetensi berdasarkan konsep knowledge, skill, dan ability (KSA) Di Sentra Kaos Suci Bandung. Jurnal Computech & Bisnis, 8(1), 49-60.

Sidharta, I., & Lusyana, D. (2015). Pengaruh Orientasi Hubungan Dan Orientasi Tugas Dalam Kepemimpinan Terhadap Kinerja Pelaku Usaha. Jurnal Ekonomi, Bisnis & Entrepreneurship, 9(1), 45-55.

Slack, F. J., Orife, J. N., & Anderson, F. P. (2010). Effects of commitment to corporate vision on employee satisfaction with their organization: An empirical study in the United States. International Journal of Management, 27(3), 421-436.

Tarigan, V., & Ariani, D. W. (2015). Empirical study relations job satisfaction, organizational commitment, and turnover intention. Advances in Management and Applied Economics, 5(2), 21-42.