Farooque, Umer (2018): Impact of firms capabilities on outsourcing success : Evidences from Pakistan.
PDF
MPRA_paper_89422.pdf Download (505kB) |
Abstract
This study is going to analyze the impact of Firm’s Capabilities on Outsourcing Success; Evidences from Pakistan. A conceptual framework has been composed determinants of Outsourcing success. A questionnaire survey was conducted to obtain data from selected Organizations of about 180 respondents and their responses were further tested on SPSS software by applying different statistical techniques. Results concluded that IT Capabilities, Collaboration Participation, and Information Sharing have a significant positive impact on Outsourcing Success. Whereas, Vendor Management Capabilities has not significant impacted on Outsourcing Success. It is recommended that supplier visibility as well as control of information sharing would enhance the vendor’s performance
Item Type: | MPRA Paper |
---|---|
Original Title: | Impact of firms capabilities on outsourcing success : Evidences from Pakistan |
English Title: | Impact of firms capabilities on outsourcing success : Evidences from Pakistan |
Language: | English |
Keywords: | Outsourcing Success, IT Capabilities, Collaborative Participation, Vendor Management Capabilities, Information Sharing |
Subjects: | M - Business Administration and Business Economics ; Marketing ; Accounting ; Personnel Economics > M1 - Business Administration > M10 - General |
Item ID: | 89422 |
Depositing User: | Mr Umer Farooque |
Date Deposited: | 16 Oct 2018 13:39 |
Last Modified: | 30 Sep 2019 08:30 |
References: | Altinkemer, K., Chaturvedi, A., & Gulati, R. (1994). Information systems outsourcing: Issues and evidence. International Journal of Information Management, 14(4), 252-268. Aubert, B. A., Rivard, S., & Patry, M. (2004). A transaction cost model of IT outsourcing. Information & Management, 41(7), 921-932. Bassellier, G., & Blaize Horner Reich, I. B. (2001). Information technology competence of business managers: A definition and research model. Journal of management information systems, 17(4), 159-182. Cook, K. S. (1977). Exchange and power in networks of interorganizational relations. The Sociological Quarterly, 18(1), 62-82 De Looff, L. A. (1995). Information systems outsourcing decision making: a framework organizational theories and case studies. Journal of Information Technology, 10(4), 281- 297. Han, H. S., Lee, J. N., & Seo, Y. W. (2008). Analyzing the impact of a firm's capability on outsourcing success: A process perspective. Information & Management, 45(1), 31-42. J. Mohr, R. Spekman, Characteristics of partnership success: partnerships attributes, communication behavior, and conflict resolution techniques, Strategic Management Journal 15 (2), 1994, pp. 135–152. J.N. Lee, The impact of knowledge sharing, organizational capability and partner quality on IS outsourcing success, Information and Management 38 (5), 2001, pp. 323–335. J.N. Lee, Y.G. Kim, Effect of partnership quality on IT outsourcing success: conceptual framework and empirical validation, Journal of Management Information Systems 15 (4), 1999, pp. 29–61. Kern, T., & Willcocks, L. (2000). Exploring information technology outsourcing relationships: theory and practice. The Journal of Strategic Information Systems, 9(4), 321-350. Lee, J. N. (2001). The impact of knowledge sharing, organizational capability and partnership quality on IS outsourcing success. Information & Management, 38(5), 323-335. Levina, N., & Ross, J. W. (2003). From the vendor's perspective: exploring the value proposition in information technology outsourcing. MIS quarterly, 331-364. Loh, L., & Venkatraman, N. (1992). Determinants of information technology outsourcing: a cross sectional analysis. Journal of management information systems, 9(1), 7-24. Looff, L. A. D., & De Loff, L. A. (1996). Information systems outsourcing decision making: a managerial approach. IGI Publishing. Macneil, I. R. (1973). Many Futures of Contracts, The. S. Cal. l. Rev., 47, 691 Macneil, I. R. (1977). Contracts: adjustment of long-term economic relations under classical, neoclassical, and relational contract law. Nw. UL Rev., 72, 854. Macneil, I. R. (1980). The new social contract: An inquiry into modern contractual relations. Yale University Press. Ravichandran, T., Lertwongsatien, C., & LERTWONGSATIEN, C. (2005). Effect of information systems resources and capabilities on firm performance: A resource-based perspective. Journal of management information systems, 21(4), 237-276. Rivard, S., Raymond, L., & Verreault, D. (2006). Resource-based view and competitive strategy: An integrated model of the contribution of information technology to firm performance. The Journal of Strategic Information Systems, 15(1), 29-50. Thibaut, J. W., & Kelley, H. H. (1959). The social psychology of groups. Willcocks, L., Hindle, J., Feeny, D., & Lacity, M. (2004). IT and business process outsourcing: The knowledge potential. Information systems management, 21(3), 7-15. |
URI: | https://mpra.ub.uni-muenchen.de/id/eprint/89422 |