Tourists' Preferences for Quality of Services: Empirical Investigation of Lesvos, Samos and Chios Islands

Papanastasiou, John A. and Lazaridis, Ioannis T. and Noulas, Athanasios (2005): Tourists' Preferences for Quality of Services: Empirical Investigation of Lesvos, Samos and Chios Islands. Published in: TOURISMOS: An International Multidisciplinary Refereed Journal of Tourism , Vol. 1, No. 2 (15 October 2006): pp. 95-101.

Abstract

Since tourism is an important source of economic prosperity for Aegean islands, it is interesting to discover the factors affecting the preferences of Greek and foreign tourists to visit and stay on these islands. Using annual data from 1985 to 1996 for the islands of Lesvos, Samos and Chios, the present paper investigates empirically whether quality of services is one of these factors. Specifically, we consider an econometric model drawing from the switching regime literature, to examine causality effects between visitor’s preferences for services’ quality, the number of Greek and foreign tourists arriving at the islands and the duration of their residence.

• Item Type: MPRA Paper
• Language: English
• Keywords: switching regime model, quality of services, North Aegean islands
• Subjects: O - Economic Development, Innovation, Technological Change, and Growth > O1 - Economic Development; M - Business Administration and Business Economics ; Marketing ; Accounting ; Personnel Economics > M1 - Business Administration; L - Industrial Organization > L8 - Industry Studies: Services > L83 - Sports ; Gambling ; Restaurants ; Recreation ; Tourism

References

Maddala, G.S. (1983). Limited-Dependent and Quantitative variables in Econometrics. Cambridge University Press.

Lazaridis I., Papanastasiou J. and A. Noulas. (2000). Tourists Preferences for Quality of Services: An Empirical Investigation of Lesvos, Samos and Chios Islands. Paper presented at the International Conference «Tourism in islands and special destinations», Chios 14-17 December 2000

Greek National Statistical Service, Tourism Statistics (years 1985-1996).