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Designing and enabling interfaces for collaborative knowledge creation and innovation. From managing to enabling innovation as socio-epistemological technology

Peschl, Markus F. and Fundneider, Thomas (2014): Designing and enabling interfaces for collaborative knowledge creation and innovation. From managing to enabling innovation as socio-epistemological technology. Published in: Computers and Human Behavior No. 37 : pp. 346-359.

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Abstract

knowledge creation and innovation. We refer to these artifacts as Enabling Spaces, and they comprise architectural, technological (ICT), social, cognitive, organizational, cultural, as well as emotional dimensions. The paper claims that innovation is a highly challenging social and epistemological process which needs to be facilitated and enabled through supporting (infra-)structures. Our starting point is that innovation can no longer be understood as a mechanistic knowledge creation process. The process of enabling is introduced as an alternative to such traditional approaches of innovation. Enabling is the main design principle that underpins Enabling Spaces and ICT plays an important role in it. These concepts will be illustrated by a case study and concrete examples. The paper culminates in the derivation of a set of design principles, ICT based and otherwise, for Enabling Spaces.

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