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Developing a framework for scaling M-governance in Asia: Issues and Challenges

Maestracci, Aria (2023): Developing a framework for scaling M-governance in Asia: Issues and Challenges. Published in: Journal of Cyber Security Technology, Management and Research , Vol. 3, No. 5 (2 April 2023): pp. 6-13.

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Abstract

In the world today, there is no doubt that a ubiquitous acceptance of m-governance has rocked the governing systems to a considerable degree with regards to the evolution of governance as a result of widespread global acceptance of electronic governance. As a way of achieving good governance through the implementation of m-governance, mobile technologies are being utilized in order to enable the delivery of public services that improve the quality of governance as part of m-governance. There have been dozens of mobile projects implemented in various ministries of various Asian governments over the past decade that have been initiated and implemented as of late. A number of these initiatives aim to improve basic infrastructure, increase mobile literacy among employees, develop skilled manpower, and enable certain services to be more mobile friendly in the future. These mobile projects are often the manifestation of a government that has started a journey with a strong focus on mobile at the state and national levels in order to pave the way for m-governance to be implemented in Asian countries in the near future. With the advancement of m-governance systems, we will witness transparency, reduced service delivery times, a reduction in poverty, corruption, and the strengthening of democratic practices through participation of the people and the promotion of good governance practices as the system progresses. Despite the challenges associated with implementing m-governance successfully in Asian countries, the purpose of this paper is to discuss the scope and challenges of implementing it successfully, as well as to offer some recommendations on how to accomplish this goal. A bird's eye view of the changing landscape of m-governance in Asia is provided by this research, and it provides a summary of the body of scholarship that has appeared in the recent past to provide a summary of all the recent research articles that have been published on the subject. As Asian as well as the rest of the world is developing, the emergence of m-governance projects and where they are headed will prove very useful and informative for the rest of the world as well. There is still a significant amount of effort being put into developing mobile technologies in Asia-Pacific countries to provide better financial management information and reporting, streamline the delivery of government services, enhance communication with the citizens, and serve as catalysts for empowering citizens to interact with their governments.

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