Aligning at iso 9001 requirements – a true challenge for romanian smes

Carmen, Hmelnitchi and Neamtu, Ion (2009): Aligning at iso 9001 requirements – a true challenge for romanian smes.

Abstract

Beginning with ’90 years in Romania have been created more and more private enterprises, which today form a consistent sector of so called “small and mid-sized enterprises” (SMEs). Focusing on profit and being in favorable conditions with a high market require, the SMEs not always pay attention at the quality of their delivered products and services. Adhering at European Union, in 2007, brought both the internationalizing of Romanian market, but also the higher constrains regarding quality of delivered products and services. So, it’s easy to understand why the SMEs begin to think at designing and implementing of an efficient quality management system. The issue presents some conclusions of my research achieved (between Oct. 2007 – Feb. 2008) in the frame of 70 Romanian SMEs.

• Item Type: MPRA Paper
• Language: English
• Keywords: SME/ management/ system/ quality/ standard/ challange
• Subjects: F - International Economics > F0 - General; F - International Economics > F0 - General > F02 - International Economic Order and Integration; N - Economic History > N4 - Government, War, Law, International Relations, and Regulation > N40 - General, International, or Comparative

References

[1] Gardner, R.A., Resolving the Process Paradox, in “Quality Progress”, March 2001

[2] Kotler, P, Saunders, J., Armstrong, G., Wong, V., The Principles of Marketing, Teora Publishing, Bucharest, 1999, p.653

[3] Roncea C., I., L., Designing, implementing and certification of a quality management system in conformity with ISO 9001: 2000, in “Quality Tribune”, nr 7-8/2001