Dickey, Heather and Watson, Verity and Zangelidis, Alexandros (2009): Job Satisfaction and Quit Intentions of Offshore Workers in the UK North Sea Oil and Gas Industry.
Download (333kB) | Preview
The North Sea oil and gas industry currently faces recruitment and retention difficulties due to a shortage of skilled workers. The vital contribution of this sector to the U.K. economy means it is crucial for companies to focus on retaining existing employees. One means of doing this is to improve the job satisfaction of workers. In this paper, we investigate the determinants of job satisfaction and intentions to quit within the U.K. North Sea oil and gas industry. We analyse the effect of personal and workplace characteristics on the job satisfaction and quit intentions of offshore employees. The data used were collected using a self-completed questionnaire. Job satisfaction was analysed using an ordinal probit model and quit intentions were analysed using a binary probit model. 321 respondents completed the questionnaire. We find that respondents in good financial situations, those whose skills are closely related to their job, and those who received training reported higher levels of job satisfaction. Furthermore, we establish the importance of job satisfaction, promotion prospects and training opportunities in determining workers’ intentions to quit the offshore oil and gas sector. To encourage better retention, companies should seek to adopt policies that focus not only on pay but also provide promotion and training opportunities aimed at investing in their employees’ skills development.
|Item Type:||MPRA Paper|
|Original Title:||Job Satisfaction and Quit Intentions of Offshore Workers in the UK North Sea Oil and Gas Industry|
|Keywords:||Job satisfaction; Quit intentions; U.K. offshore industry; Principal components analysis|
|Subjects:||J - Labor and Demographic Economics > J6 - Mobility, Unemployment, Vacancies, and Immigrant Workers > J63 - Turnover ; Vacancies ; Layoffs
J - Labor and Demographic Economics > J2 - Demand and Supply of Labor > J28 - Safety ; Job Satisfaction ; Related Public Policy
|Depositing User:||Alexandros Zangelidis|
|Date Deposited:||16. Nov 2009 15:18|
|Last Modified:||18. Feb 2013 05:47|
Acemoglu, D., & Pischke, J. S. (1999). The structure of wages and investment in general training. Journal of Political Economy, 107, 539-572.
Akerlof, G.A., Rose, A., & Yellen, J. (1988). Job switching and job satisfaction in the U.S. labour market. Brooking Papers in Economic Activity,2, 495-582.
Allen, J. & van der Velden, R. (2001). Educational mismatches versus skill mismatches: effects on wages, job satisfaction, and on-the-job search. Oxford Economic Papers, 53, 434-452.
Bartel, A. P. (1981). Race differences in job satisfaction: A reappraisal.Journal of Human Resources, 16, 295-303.
BBC news online (2005). Skills shortage in the oil industry. http://news.bbc.co.uk/1/hi/scotland/4302937.stm. Accessed 03/03/2008.
Bender, K., & Sloane, P. J. (1998).Job satisfaction, trade unions, and exit voice revisited.” Industrial and Labour Relations Review, 51, 222-240.
Blanchflower, D.G., & Oswald, A. J. (1992). Entrepreneurship and supernormal returns: Evidence from Britain and the U.S., Mimeo, Dartmouth College.
Blanchflower, D.G., & Oswald, A. J. (1999). Well-being, insecurity and the decline of American job satisfaction. Mimeo, Dartmouth College.
Booth, A.L., & Bryan, M. L. (2002). Who pays for general training? New evidence for British men and women. IZA Discussion Paper No.486.
Booth A.L., & Zoega, G. (1999). Do quits cause under-training? Oxford Economic Papers, 51, 374-386.
Borjas, G. J. (1979). Job satisfaction, wages and unions. Journal of Human Resources, 14, 21-40.
Brockner, J., Grover, S. T., & Blonder, M. D. (1988). Predictors of survivors’ job commitment following layoffs: A field study. Journal of Applied Psychology,73, 436-442.
Clark, A.E. (1997).Job satisfaction and gender: Why are women so happy at work? Labour Economics, 4,341-372.
Clark, A.E., & Oswald, A. J. (1996). Satisfaction and comparison income. Journal of Public Economics, 61, 359-381.
Clark, A.E., Oswald, A. J., & Warr, P. B. (1996). Is job satisfaction U-shaped in age? Journal of Occupational and Organizational Psychology, 69, 57-81.
Clark A., Georgellis, Y., & Sanfey, P. (1998).Job satisfaction, wage changes and quits: Evidence from Germany.” Research in Labour Economics, 17, 95-121.
Drago, R., & Wooden, M. (1992). The determinants of labour absence: Economic factors and workgroup norms across countries. Industrial and Labour Relations Review, 45, 764-778.
DTI Oil and Gas Industry Development Directorate, (2001). Design and Engineering Contractors in the Oil, Gas and Chemicals Sector. URN 01/1066
DTI Oil and Gas Industry Development Directorate, (2003). Skills and Training.
Faragher, E.B., Cass, M., & Cooper, C. L. (2005).The relationship between job satisfaction and health: a meta-analysis. Occupational & Environmental Medicine,62,105-112.
Field, H.S., & Giles, W.F. (1977). Dimensions of Faculty Members’ Sensitivity to Job Satisfaction Items. Research in Higher Education, 6, 193-199.
French, J.R., Caplan, R. D., & Harrison, R. V. (1982). The Mechanisms of Job Stress and Strain. New York: Wiley.
Freeman, R.B. (1978). Job satisfaction as an economic variable. American Economic Review, 68, 135-141.
Future Skills Scotland (2002). Labour market profile. Scottish Enterprise Grampian. Scottish Enterprise.
Gardner, J., & Oswald, A. J. (2001). What has happened to the quality of workers’ lives in Britain? Mimeo, University of Warwick.
Gordon, M.E., & Denisi, A. S. (1995). A re-examination of the relationship between union membership and job satisfaction. Industrial and Labour Relations Review, 48, 222-236.
Green, F. (2006). Demanding Work: The Paradox of Job Quality in the Affluent Society. Princeton: Princeton University Press.
Hagenaars, A. J. (1986). The Perception of Poverty. Amsterdam: New Holland.
Hamermesh, D.S.(1977).Economic aspects of job satisfaction. In O. E. Ashenfeltner & W. E. Oates (Eds.), Essays in Labour Market Analysis. New York: Wiley.
Hamermesh, D.S. (2001). The changing distribution of job satisfaction. Journal of Human Resources, 36, 1-30.
Health and Safety Executive (2007). Key programme 3: Asset integrity programme. A report by the offshore division of HSE’s hazardous installations directorate. http://www.hse.gov.uk/offshore/information.htm.
Idson, T.L. (1990). Establishment size, job satisfaction and the structure of work. Applied Economics, 22, 1007-1018.
Katz, E., & Ziderman, A. (1990). Investment in general training: The role of information and labour mobility. Economic Journal, 100, 1147-58.
Krueger, A., & Rouse C. (1998). The effect of workplace education on earnings, turnover, and job performance. Journal of Labor Economics, 16, 61-94.
Locke, E.A. (1976). The nature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of Industrial and Organizational Psychology. Chicago: Rand McNally College Publishing Company.
Loewenstein, M.A., & Spletzer, J. R. (1998). Dividing the costs and returns to general training. Journal of Labor Economics, 16, 142-171.
Parkes, K.R. (1996). Psychosocial Aspects of Work and Health in the North Sea Oil and Gas Industry. Part I. A review of the literature. Report OTH 96 523. Sudbury: HSE Books.
Parkes, K.R. (2002). Psychosocial Aspects of Work and Health in the North Sea Oil and Gas Industry.” Summaries of reports published 1996-2001. Prepared by the University of Oxford for the Health and Safety Executive 2002.
Patterson, M., Warr, P., & West, M. (2004).Organizational climate and company productivity: The role of employee affect and employee level. Journal of Occupational and Organizational Psychology,77, 193-216.
Ross, C. E., & Reskin, B. F. (1992). Education, control at work and job satisfaction. Social Science Research, 21, 134-148.
Shields, M.A., & Ward, M.(2001). Improving nurse retention in the National Health Service in England: The impact of job satisfaction on intentions to quit. Journal of Health Economics, 20, 677-701.
Sloane, P., Battu, H., & Seaman, P. T. (1995). Overeducation, undereducation and the British labour market, Mimeo, University of Aberdeen.
Steel, R. P., & Ovale, N. K. (1984). A review and meta-analysis of research on the relationship between behavioural intentions and employee turnover. Journal of Applied Psychology, 69, 673-686.
Stevens, M. (1994). A theoretical model of on-the-job training with imperfect competition. Oxford Economic Papers, 46, 537-62.
Stevens, M. (1996). Transferable training and poaching externalities. Chapter 2. In A. Booth and D.J. Snower (Eds.), Acquiring skills: Market failures, their symptoms and policy response. Cambridge: Cambridge University Press.
Theodossiou, I., & Zangelidis, A. (2009). Career prospects and tenure‐job satisfaction profiles: Evidence from panel data. The Journal of Socio-Economics, 38, 648-657.
Tsang, M.C., Rumberger, R. W., & Levin, H. M. (1991).The impact of surplus schooling on worker productivity. Industrial Relations, 30, 209-228.
Ulleberg, P., & Rundmo, T. (1997). Job stress, social support, job satisfaction and absenteeism among offshore oil personnel. Work & Stress, 11, 215-228.
Vieira J. A. C.(2005). Skill mismatches and job satisfaction. Economics Letters, 89, 39-47.
Warr, P. (1999). Well-being and the workplace. In D. Kahneman, E. Diener & N. Schawarz (Eds.), Well-being: The foundations of hedonic psychology. New York: Russel Sage Foundation.
Weinstein, N.D.(1984). Why it won’t happen to me: Perceptions of risk factors and susceptibility. Health Psychology, 3, 431-457.